Research students at the School of Information Management

Meet our current thesis students at the School of Information Management, and learn about their research.

PhD students

On this page you can learn more about our multi-cultural cohort of research students who are completing degrees via thesis or dissertation, such as the PhD, and the Master of Commerce by thesis. You can also read about our recent graduates.

Kazakhstan flag Yevgeniya Li (Jane)

Co-evolution of social media crises

Jane 2The emergence and rapid development of social media platforms such as Facebook and Twitter has significantly changed the ways people and organizations interact during crisis and how such crises occur. Fast spread of information through social networks generates large datasets that may provide unique opportunities for exploration of the crisis dynamics within institutional fields. Linking together methods from computational science with social research, this study conceptualizes social media crisis phenomenon and suggests a new approach to investigate its co-evolutionary dynamics from a field-theoretic perspective using social media data generated during crises. This research explores how social media crisis evolves through interactions of various actors in the field, how it can affect the actors and lead to field-level changes.

Please feel free to contact me on any aspect of this research at

Supervisors: Dr Jean-Gregoire Bernard & Dr Markus Luczak-Roesch

Originally from Kazakhstan, Yevgeniya completed her Bachelor and Master of Engineering and Technology at Karaganda State Technical University and Master of International Management at Yonsei University in South Korea. Prior to starting her PhD studies at Victoria University, she was working as a Project Manager at POSCO dealing with business investment and technology planning. Yevgeniya’s research interests include information diffusion and virality, data computation, social computing, social media, crisis communication and management.

Nigeria Kingsley Ihejirika

Social media strategies for marketing library and information services: User behaviour and motivation for engagement

Kingsley Ihejirika Social media has dramatically revolutionized the way people communicate and interact in the 21st century. The benefits of these tools are manifest in the increasing uptake worldwide by individuals, groups and organisations for knowledge exchange and marketing purposes. The academic/university library is no exception to this. As university libraries seek to understand the ever-changing information needs of users, it is important that they consider alternative means of interaction which social media offers. However, despite the attractiveness of social media outlets, they (university libraries) cannot claim to have fully understood how to effectively utilize them for marketing purposes. Although social media has received extensive attention in academic literature, little research has been conducted in the specific area of social media engagement. With many libraries bemoaning the lack of engagement from users on social media owing, it is assumed, to negative attitudes, it is relevant to explore factors that affect sustainable social media engagement. This is a perspective that has been underexplored, particularly through the application of a strong theoretical base anchored on persuasion and attitude change.

Underpinned by the theoretical foundations of the Elaboration Likelihood Model and the Strategic Social Media Marketing Framework, this study sets out to identify the factors that affect social media engagement of undergraduate student users with the university library. Employing a mixed method, it will utilize semi-structured interview, questionnaire and content analysis to gather data that will be used to examine the phenomenon of interest. It is expected that it will make a three-fold contribution namely, contribution to theory, contribution to the field of LIS and contribution to practice.

Key words: Academic/university Libraries, Elaboration Likelihood Model, Marketing, Social media, Strategic Social Media Marketing Framework, User engagement

Please feel free to contact me on any aspect of this research at

Supervisors: Dr Philip Calvert & Professor Anne Goulding

Kingsley Tochukwu Ihejirika obtained his Bachelor’s and Master’s degrees in Library and Information Science at the University of Nigeria in 2009 and 2014 respectively. He is an upcoming researcher with interest in social media marketing, information literacy and personal information management. He taught in the same University for 3 years before getting an offer to study the PhD programme in the School of Information Management, Victoria University of Wellington, New Zealand.

Jamaica flag Marisa Mcpherson

The relationship between organizational culture and personal attributes and the effectiveness of teacher librarians in Jamaica

Marisa McPherson School libraries play an important role in the life of the school by contributing to the academic success and achievement levels of the students. However, in many instances, budgetary allocations to school libraries worldwide are reduced or removed as they are often not perceived to be among the priority areas by the school administration.  Jamaica provides a good example of the problems affecting school libraries worldwide.

A small island developing state, the country has scarce resources which leaves school libraries generally underfunded and teacher librarians facing severe constraints in creating and sustaining effective library programmes. However, some teacher librarians have been able to distinguish themselves by developing and maintaining excellent library programmes. Empirical and anecdotal evidence suggest that in some instances, schools with effective library programmes have an organizational culture that is characterised by school administrator and stakeholders who understand the value of a school library to the overall development of the school. In other instances, the success of school library programmes have been achieved by the ingenuity and strong leadership of some teacher librarians. To what extent do these scenarios hold true in Jamaican schools? Is the effectiveness of school librarians being affected by the organizational culture of schools and personality traits of teacher librarians?

This study seeks to investigate the extent to which the organizational culture of schools and the personal attributes of teacher librarians contribute to the effectiveness of teacher librarians in Jamaica. The overall research questions is: To what extent do organizational culture and personal attributes influence the development of effective school library programmes in Jamaican High schools?  

The research will add to the body of knowledge on school librarianship by exploring the varying relationships pertaining to school organizational culture and teacher personality and their impact on teacher librarian effectiveness.  A better understanding of these relationships will help school administrators and school librarians to develop strategies for overcoming the resource deficits being generally experienced by school libraries in Jamaica.

Please feel free to contact me on any aspect of this research at

Supervisors: Dr Phillip Calvert & Dr Jennifer Campbell-Meier

Marisa’s professional background is in education and librarianship. She graduated from the Mico University College, Jamaica in 2004 with a teaching diploma in Secondary Education majoring in Social Studies and Library Science. She then went on to read for her Bachelor of Education degree in School Librarianship graduating with First Class Honours in 2010; and her Master of Arts degree in Library and Information Studies graduating with Distinction in 2013 from the University of the West Indies, Mona. Her Masters Research Paper entitled: An investigation into Library anxiety among first year undergraduate students at the University of the West Indies (UWI) was published in the IFLA journal in 2015. In 2016 she was awarded the Commonwealth Scholarship tenable in New Zealand and began her PhD journey at the Victoria University of Wellington in March, 2017. Marisa has worked as a Teacher Librarian for 12 years and prior to coming to New Zealand was an academic librarian at the UWI Mona. Her research interests include Library Anxiety, School Libraries, Information Literacy, Public libraries and the Digital divide.

Publication in Peer Reviewed

McPherson, M. (2015). Library anxiety among university students: A survey. IFLA Journal, 41(4), 317-325, 10.1177/0340035215603993.

Zimbabwe flag Rodreck David

Formation of Inter-Organisational Platforms

Roderick David

Platforms have attracted business and research attention in recent times. Through an extensive systematic review of IS literature, we find that the focus on platforms has largely been on their performance, later stage success and evolutionary dynamics. There has been a limited attention on understanding how these platforms emerge, especially in inter-organisational contexts. While a growing body of research has addressed platform strategies for large corporations less attention has been paid to smaller firms. This is an interesting discrepancy considering that smaller organisations are only beginning to make attempts at developing platforms for linking and collaborating with other firms to co-create business value. Therefore, this research seeks to investigate the early stage formation processes and activities engaged by organisations during inter-organizational platform formation. The study will investigate a real-world attempt at inter-organisational platform formation and participation by small to medium enterprises (SMEs). The intention is to utilise a rich grounded case study strategy.  Knowledge gained in the study is expected to contribute to theoretical understanding of inter-organisational platform formation and has practical relevance to many organisations currently making efforts to develop inter-organisational linkages through IT systems.

Rodreck has a background in Information Management from the National University of Science and Technology, ZW, 2012. His BSc dissertation which was published as an original case study by the South African Journal of Information Management is entitled: “A cost benefit analysis of document management strategies used at a financial institution in Zimbabwe: A case study”. He was awarded the Tetley and Lupton Scholarship for which he has studied an MSc in Health Informatics (Distinction) from the University of Leeds, UK in 2015. His MSc Dissertation is entitled “Modelling pre-natal care pathways at a central hospital in Zimbabwe.”

He has worked first as a staff development fellow (SDF) then Lecturer of Information Management and Informatics at the National University of Science and Technology (NUST), ZW, for three years; teaching in the areas of process modelling, health information systems, informatics and electronic records management to undergraduate students. Rodreck has started his PhD in Information Systems as a Victoria Doctoral Scholarship recipient at Victoria University of Wellington, NZ, in February 2017. He is studying the formation of inter-organisational platforms in the context of small to medium enterprises (SMEs). His current research interests include IS Architecture, Platform Ecosystems, Public Sector Accountability, Business Process Modelling and Information Management.

Please feel free to contact me on any aspect of this research at

Supervisors: Professor Benoit Aubert & Dr Jean-Gregoire Bernard

Selected Publications in Peer Reviewed Journals

David, R. 2017. Contribution of records management to audit opinions and accountability in government. South African Journal of Information Management, 19(1), a771.

David, R. and Dube, A., 2013. An Assessment of the Records Keeping Status in Some Selected Health Institutions of Matabeleland South Province, Zimbabwe.Journal of Health Informatics in Africa, 1(1).

David, R., Dube, A. and Ngulube, P., 2013. A cost-benefit analysis of document management strategies used at a financial institution in Zimbabwe: a case study. South African Journal of Information Management, 15(2), pp.1-10.

David, R. and Dube, A., 2013. Are the Terms and Conditions Offered by Cloud-Servers Safe for Personal Health Record-Keeping? Journal of Health Informatics in Africa, 1(1).

Malemelo, F., Dube, A., David, R. and Ngulube, P., 2013. Management of financial records at the Marondera Municipality in Zimbabwe. Journal of the South African Society of Archivists, 46, p.12.

Dube, A., Mukono, D., & David, R. (2013). Marketing Commercial Records Centres in Zimbabwe: The Success Story of Archive-It Services®. Global Journal of Commerce & Management Perspective, 2(3) pp.106-120.

Conference Proceedings

David, R. Aubert, B.A. & Bernard, J-G. (2017). Adaptive evolution of IS Architecture in complex ecosystems. New Zealand Information Systems Doctoral Consortium, 2017. Victoria University of Wellington, Wellington, July 29, 2017

David, R. (2016). Systems Designing in the Teaching of Information Science: A Curriculum Status Review. Paper presented at the Sixth International Conference of the Faculty of Communication & Information Science, National University of Science and Technology, Great Zimbabwe Hotel, Masvingo, Zimbabwe, 24-26 August 2016.

David, R. (2015). Remodeling a Virtual Reality Graded Exposure Therapy (VR-GET) System Architecture at San Diego Naval Medical Center. 7th - 8th October 2015, BCS Health Informatics Scotland Annual Conference. University of Edinburgh, UK.

David, R. (2015). Ministry of Health & Child Care Vision 2020: Health Informatics Strategy for Public Health Surveillance in Zimbabwe 2015-2020. 17-19 February 2015, Health Informatics Conference for Postgraduate Students. University College London, UK.

David, R. (2015). Co-Management of CKD between Nephrology & Primary Care Practices through E-Consultation:  An Evidence-Based Current Status Report for Bradford Teaching Hospitals NHS Foundation Trust. 25-27 March 2015, m-Health Digital: Vision 2020 for health Informatics Practitioners. University of Leeds, UK.

Slovakia flag Julia Dakova

Measuring the value of information flows for strategic decision making

Julia 1 In the new global economy, information inadequacy has become a central issue during any decision-making process since it can lead to unfortunate situations caused by the failures of information transfer. In recent years, there has been an increasing number of interest in understanding how the transfer of information can increase the economic value creation.

During the elaboration of this study, I am cooperating with a company, which created a globally unique and patented model, specifically, a platform which enables organizations to understand the role of every single information flow in business and how can their improvement lead to a successful business transformation. During my studies, I am trying to extend the existing model by adding a set of metrics to be able to measure the value of the information flow and increase its effectiveness to support strategic decision making. As a research methodology Design Science was chosen.

Please feel free to contact me on any aspect of this research at

Supervisors: Associate Professor Pedro AntunesDr Yi-Te Chiu

Julia obtained her Bachelor and Master Engineering degrees in Industrial Logistics at the Technical University of Kosice, Slovakia. During her studies, she had an opportunity to broaden her knowledge at the University of Vaasa, Finland, as an exchange student at the Department of Industrial Management. Under the supervision of recognized professors, she started to work on her Master Thesis entitled ‘Simulation of a Manufacturing Process in a specific company using software Tecnomatix Plant Simulation’, which she successfully defended after returning to her home university in 2015.  

Julia became a PhD student at the School of Information Management, Victoria University of Wellington, in January 2017. Her research interest spans a variety of areas including Supply Chain Management, Information System Management, Business Process Modeling, Knowledge Management and Information Flow Modeling.

Nepal Prem Khanal

IT enabled Frugal Innovation

Prem Bhushan To succeed, entrepreneurs operating in frugal contexts tend to adopt an effectual logic of action. Such entrepreneurs also increasingly rely on digital technologies to pursue opportunities. Yet, despite a flurry of scholarly attentions to effectuation tactics and their outcomes, little is known about how digital technologies support effectuation, and with what outcomes. This research a) sketches a theoretical model of how IT affordances support effectuation in frugal context and b) examines how IT affordances influence the social, economic and environmental outcomes of frugal innovation through effectual lens.

A two-phase research approach that progresses from inductive theory building case studies to explanatory survey will be adopted in this study. The case studies will further extend/refine the proposed theoretical model of digital effectuation. Then a survey among frugal entrepreneurs will enhance the validity of extended theory. The selection of cases is driven by the assumption that frugality is a continuum characterized by resource scarcity, institutional voids, uncertainty and affordability.

This research extends entrepreneurship and information systems theories of frugal entrepreneurship by a) linking specific IT affordances to dimensions of effectuation and introducing a novel concept of digital effectuation b) explaining antecedents of frugal innovation inherent in effectual actions and c) examining the specific IT affordances that influence frugal innovation outcomes. Furthermore, in practice, entrepreneurs operating in frugal context may refer to the findings of this research as a guide to formulate digital strategies.

Please feel free to contact me on any aspect of this research at

Supervisors: Dr Jean-Gregoire Bernard & Professor Benoit Aubert

Prem graduated with Masters in System Design and Management from Keio University (Japan) and TU Delft (The Netherlands).  He also holds a Bachelor’s degree in Computer Engineering from Pokhara University (Nepal). He has worked on a multitude of technology/business platforms as a Software Developer, IT Support Engineer, Database Administrator, and In-Charge of Data Center in largest enterprises of Nepal. He has been awarded ADB-JSP scholarship for his Masters and the Victoria Doctoral Scholarship for his doctoral studies. Prem’s research interest includes digital innovations, frugal/reverse/bop innovation, entrepreneurship, effectuation, IT affordances, IT business alignment, IT project management.


Khanal, P.B., Bernard, J-G., & Aubert, B.A. (2017). IT-Enabled Frugal Effectuation. Proceedings of SIGMIS-CPR' 17. Bangalore, India.

Ghana Winifred Bentil

Electronic resource management and usage in academic libraries

Winifred Bentil Electronic resource management is becoming a core function in libraries and studies have revealed how academic libraries are struggling to cope with the upkeep of these resources. Challenges associated with the management of electronic resources may even be more pronounced in developing countries such as Ghana where the introduction of computer applications has typically been characterised by inadequate human and non-human resources. Inefficient development and management of electronic resources in academic libraries could greatly contribute to the under usage of these valuable resources. Although there is an extensive body of literature on the management and usage of electronic resources, few researchers have studied both concepts in a single study. Also, studies on electronic resource management have predominantly focused on developed country context. This therefore study pulls together the concepts of electronic resource management and usage to provide a theoretical understanding of how these two concepts are related in academic institutions in a developing country context.

Placed within the post-positivism worldview, the research adopts multiple case studies approach using mixed methods. Data is drawn from interviews with key library staff and surveys of faculty and postgraduate students in selected universities in Ghana. A preliminary conceptual framework which integrates electronic resource management and usage has been developed to guide the research and this would be reviewed after analysis of data from the fieldwork. The aim of the framework is to guide academic libraries in the planning and implementation of electronic resources to facilitate effective use.

In addition to contributing to theoretical understandings in LIS research, the findings of the study will provide a point of reference or serve as a basis from which academic libraries especially in developing countries can draw lessons.

Please feel free to contact me on any aspect of this research at

Supervisors: Dr Chern Li Liew & Dr Brenda Chawner

Winifred holds a Bachelor of Arts degree in Information Studies with French, a Master of Arts and Master of Philosophy degrees in Library Studies respectively all from the University of Ghana, Legon. She started her teaching career at the Department of Information Studies, University of Ghana and has taught courses in Information Studies such as Information in Society, Introduction to Information Management, Preservation of Information Resources and Rural Information Services. Prior to starting her teaching career, she worked at the Main Library of the University of Cape Coast and the Balme Library of the University of Ghana. Winifred’s research interests include electronic resource management, usage of electronic resources, digital literacy, social aspects of IT and preservation of information resources especially in a developing country context.

canada Iva Seto

Expert advisory groups: Exploring the sensemaking process during a public health crisis response

Iva-SetoIn a public health crisis, key decision makers rely on intelligence in order to make optimal and effective decisions in managing response as well as planning ahead.  This information is gathered, processed and analysed by professionals (including epidemiologists, intelligence analysts, etc).

Due to the time sensitive nature of a crisis, information needs to be processed as quickly as possible, yet this must be balanced with ensuring that it is credible, reliable, and relevant.

Sensemaking is a process that is often triggered by an unexpected occurrence; individuals attend to cues (such as sensory information) in their environment, and engage in a cycle of interpreting what that information means to them, taking action, and then attending to further cues.   This is a continuous process of creating meaning in uncertainty, and attempting to generate a more ordered environment.

The aim of my research is to explore how the professionals tasked with gathering, processing, and analysing information in a public health crisis engage in sensemaking in their day-to-day practice.  Sensemaking at the  team level will be investigated, focusing on how professionals provide timely, reliable and as accurate as possible information in a dynamic and stressful environment.

Please contact me to discuss any aspect of this research at

Supervisors: Dr. David Johnstone & Dr. Jennifer Campbell-Meier

Originally from Canada, Iva completed her Bachelor of Science, Bachelor of Arts, and Master of Library and Information Studies at the University of Alberta.  She has a passion for health research, and has managed research projects at Universities in the UK and in Canada.  Prior to starting doctoral studies, Iva worked in the private sector as an executive search associate.  Iva’s research interests span several research disciplines: information studies, information systems, public health, as well as leadership and management.

Pakistan Arif Ali

The development of the learning exchange School clusters in New Zealand: An actor network theory and complexity theory analysis

Arif Ali Students and teachers from secondary schools located in remote areas are faced with barriers to educational access not seen in denser population areas. Students have the problem of accessing teachers of specialised subjects and the curriculum options their urban counterparts enjoy. In turn, their teachers have limited opportunities for professional learning and development. Some of the inhibiting factors include small numbers of students and staff, and schools’ inability to offer a wide range of curricula, due to geographical challenges and other barriers. To overcome the barriers, some groups of schools in New Zealand initiated and self-organised a programme known as the Learning Exchange, which is an online collaborative, course-sharing programme. To participate in the programme, a number of the neighbouring schools form a regional virtual cluster and offer online classes to teach each other’s students via video-conference and other ICT settings. Similarly, teachers form online groups to collaborate with and learn from other teachers. The basic strategy behind the programme is to maximise their existing educational resources and thus overcome the barriers.

Since the programme’s inception in 2001-02, around 20 school clusters have been initiated; however as of 2016, only eight of the clusters have developed and become self-sustainable. Others struggled to continue their participation in the programme and have disappeared. Therefore, achieving self-sustainable development remains a challenge for the clusters. This research aimed to address the problem by having three main research questions: How was the Learning Exchange developed? How was the Learning Exchange utilised by some clusters in New Zealand? What were the facilitating and inhibiting factors in the development of self-sustainable school clusters?

This study adopted a qualitative research methodology within an interpretive research paradigm and a case research method. Four school clusters were selected based on a number of criteria. Each of the clusters served as the logical unit of analysis. In-depth interviews were used as the technique for data collection from individuals. Documents and other artefacts were also collected and analysed. Actor-Network Theory (ANT) was used as a theoretical lens for describing and explaining the four separate case findings. In particular, the four phases of Translation from ANT were adopted to describe the findings.

The four case findings, including the inhibiting and facilitating factors, were compared. As a result, a number of key features were concluded as the required conditions or principles for the development of self-sustaining clusters. To extend the research discussion, a complementary lens of Complexity Theory was utilised and some key principles of complex adaptive systems were used in assessing the research outcome and thus establishing further credibility of the ANT-based research findings.

The findings from this research make practical contributions by facilitating a better understanding of the conditions required for the self-sustainability of the Learning Exchange clusters. The lessons drawn from this research are valuable for researchers and practitioners of virtual collaborations operating in a similar context. The main theoretical contribution is the combined use of the ANT and Complexity Theory lenses. The combined lenses facilitated the research to develop further insights with a deep level of conceptualisation and to improve the existing understanding regarding the Learning Exchange clusters’ development and self-sustainability.

Please contact me to discuss any aspects of this research at

Supervisors: Professor Pak Yoong (HRA) & Dr Allan Sylvester

Arif has a BSc (Business Information Technology) from the Salford University, UK in 2006 and an MSc (Business Information Systems) from the Bolton University, UK in 2008. His MSc dissertation was ‘E-learning: Closing the digital gap between developed and developing country’. It was a case study of Pakistan. He has worked as a Lecturer of Information Technology at the Balochistan University of Information Technology, Engineering and Management Sciences, (BUITEMS), Pakistan between 2009 and 2012. He taught subjects, such as Electronic Commerce and Management Information Systems to undergraduate and MBA students. He started his PhD at Victoria University of Wellington in November 2012.

new-zealand Lauren Bennett

Capturing information technology use by secondary school students in New Zealand

Lauren BennettThe role of ICT in education is a research topic of worldwide importance, yet findings have been ambiguous and point to the need for further research on how students actually use the Internet. In New Zealand the need for further research is made more pressing because of the current priority rollout of fibre to the schools. While all students will benefit from the focus in education to create successful citizens in the 21st century, fast-fibre enabled technologies are seen as key to lifting the achievements of those at the lower end of the educational scale.

The research will ask how students actually use fast-fibre enabled technologies, given increased access to the internet provided by the fibre rollout. The purpose of this study is to understand the here-and-now realties of fast-fibre in the classroom: what is it actually like and what are the consequences. The study will answer the questions:

  • What fast-fibre enabled technologies are the students using?
  • Why are the students using those fast-fibre enabled technologies?
  • How are students using those fast-fibre enabled technologies?
  • How are students learning when they use fast-fibre technologies?

The research will seek practical and theoretical solutions. It will contribute towards a richer and more nuanced conceptualisation of use within a robust framework which will give us a better understanding of how 21st century New Zealanders use the internet in our everyday lives.

Please contact me to discuss any aspects of this research at

Supervisors: Dr Janet Toland and Bronwyn Howell.

Lauren has an LLB and a MIS from VUW. Her research interests are in the dynamic relationship between information technologies and users, with particular emphasis on activities, structures, cultures, practices and change; and how shifts in users’ routines and practices alter the nature of learning and knowledge.

Malaysia flag Rashidah Bolhassan

Acquiring and managing the secret & sacred knowledge in Sarawak's traditional culture expressions: A knowledge management approach

Rashidah BolhassanWhile preservation is essential in the aspiration of perpetual access to information, the GLAM's (galleries, libraries, archives and museums) sector focus of preservation management is more on the tangible documentary or artefacts heritage. Increasingly, there is a change towards preservation to include the intangible aspect of the tangibles. Preservation management of traditional cultural expressions (TCEs) has to be holistic, encompassing the cultural significance of a heritage object, which should not be separated from the preservation of traditions, oral history, community and identity. Among institutions responsible for indigenous cultural resources in Sarawak there are currently no common protocols or models for the identification, collection, documentation, preservation and appropriate dissemination of the Traditional Knowledge and Traditional Cultural Expressions of Sarawak's indigenous people. An effective framework is essential to ensure the consistent, legal and ethical handling of the cultural resources involved and to facilitate consultation with the relevant communities, for whom the resources may be sensitive, sacred or restricted to certain groups. Does a Knowledge Management-based framework offer a practical and transparent method of ensuring the effective handling of Traditional Knowledge and Traditional Cultural Expressions?

Please contact me to discuss any aspects of this research at

Supervisors: Dr Dan Dorner (HRA) & Dr Jocelyn Cranefield

Rashidah is currently on study leave from her position as CEO of Sarawak State Library, Malaysia, which she has held since 2003. She was Chair, Council of State Public Library Directors, Malaysia (2006-2008), and has been an active member of the State Information Technology and Resources Council, and the Librarians Association in Malaysia. Rashidah's main research interests include 'Digital libraries and mobile accessibility to help reduce information marginalisaton, especially in rural areas', and 'Intangible heritage preservation'. She has an EMBA from Ohio University, having gained her Master in Library Science from Syracuse University, NY.

Flag of Thailand Chommanaad Boonaree (Tara)

Factors affecting reading for pleasure practices in community libraries in Thailand

Phd candidate Tara BoonareeReading and literacy are critical issues facing Thai society. Therefore “The Decade of Reading 2009-2018” was announced as a national agenda by the Thai Government. However, evidence suggests that a lack of reading enjoyment, attained by reading for pleasure (RfP), results in people in Thailand reading less than those in some other Asian countries. RfP, which is a contested reading concept in Thai society, can play a significant role in reading promotion in the country. In the West, studies have identified that reading enjoyment, attained by reading for pleasure (RfP) or free-voluntary reading (FVR), is a stronger predictor of reading behaviour than reading attitude.  RfP has also been found to be more important for academic success than family socioeconomic status (SES) (OECD, 2010), including parental educational background. Concern related to this issue has prompted the Thai Government to establish a range of initiatives to increase reading behaviour. Many types of community library initiatives have emerged in the country. In Thailand, no research has yet focused specifically on RfP in community libraries. Tara aims to study factors affecting reading for pleasure practices in community libraries in the Northeast region of Thailand applying Stephen D. Krashen’s FVR theory and taking a sociocultural approach. It is hoped that the study will support the Thai government’s attempts to identify appropriate practices to promote reading behaviour amongst the Thai population in the most disadvantaged part of the country, the Northeast. It will explore the possibility that a deeper understanding of factors contributing to the success of RfP could help narrow the educational and socioeconomic disparity in the region. The findings will also contribute to the body of knowledge on reading promotion practice in community libraries in developing countries.

Please feel free to contact me about any aspect of this research at

Supervisors: Professor Anne Goulding and Dr Philip Calvert

Chommanaad (Tara) holds a BA (Hons) majoring in Library and Information Science from Thammasat University, Thailand and was awarded a prize from King Bhumibol Fund for the excellent performance in the major.  In her early career, she worked as a single law librarian in a newly established Bangkok office of a London-based international law firm, Linklaters. After gaining experience in law librarianship, she furthered her studies at Chulalongkorn University. With a scholarship from the University Development Committee Scholarship (UDC), Tara obtained her MA in Library and Information Science in 2004.  As her major interests were in children’s literature, reading promotion, and child development, her thesis was on Buddhist fiction for pre-teenagers.  She started her teaching career at the Division of Library and Information Science, Faculty of Informatics, Mahasarakham University (MSU) before moving to the Information and Communication Management Program, Faculty of Humanities and Social Sciences, Khon Kaen University (KKU) in the Northeast of Thailand.  After 10 years of teaching, community services, and research experience, she was appointed an assistant professor in 2014.  Tara began her doctoral study at the School of Information Management, Victoria University of Wellington as a VUW PhD Scholarship recipient in July 2014. Her research interests include: reading promotion, children’s literature, community librarianship, cultural heritage, classification, and law librarianship.

Nigeria Ijeoma Enwereuzo

An exploratory design science study on theory testing using crowdsourcing

Ijay Enwereuzo Theory in Information Systems (IS) is very important to the development of the field. Theories, however, need to be tested. Obtaining data necessary for testing theory can become a huge challenge especially if that data is not easily available and has to be generated, collected and/or processed by multiple human actors. On the other hand, the crowdsourcing strategy has recently emerged as a viable approach to managing the data gathering process in a distributed way.

In this research, we seek to investigate the adoption of the crowdsourcing strategy for the purpose of theory testing. The research, which adopts the design science paradigm, will 1) propose and develop an approach incorporating the crowdsourcing strategy in the theory testing process, and 2) will evaluate the viability, utility, and performance of the developed approach. According to the principles of the design science paradigm, the developed approach will consist of several IS artifacts, more specifically, a conceptual framework (articulating the main principles of theory testing), a process architecture (systematizing the data gathering process), a theory testing prototype (necessary for validation), and a set of instructions for theory testers.

To achieve this, we will 1) undertake a systematic review of theory testing in the IS domain. This review will focus on MISQ as the source of information, and a ten-year period of publication. We will 2) profile the different ways in which theories have been tested using a set of patterns. We will then 3) operationalize the theory testing process to the mechanisms used by crowdsourcing, while 4) investigating what types of theories can be operationalized and 5) what constraints have to be imposed on the data gathering process. With this, we will then 6) evaluate the viability, utility and performance of the developed approach by reproducing previous theory testing activities.

This study is relevant because it identifies patterns on how theory in IS has been tested over the years and tailors some of these patterns to the crowdsourcing strategy. The developed IS artifacts are expected to help academic researchers to understand the theory testing process and enable them to determine if their theory can be tested using crowdsourcing.

Please feel free to contact me about any aspect of this research at

Supervisors: Associate Professor Pedro Antunes & Dr David Johnstone

Britain flag New Zealand Kathryn Oxborrow

NZ Librarians’ professional development in Mātauranga Māori

Kathryn OxborrowThe Library and Information Association of New Zealand Aotearoa (LIANZA) is the professional association for library and information professionals in Aotearoa New Zealand.  LIANZA runs a professional registration scheme (see ) which enables members to demonstrate their value to employers both in Aotearoa and internationally.  In comparison with similar schemes in other Anglophone countries, a significant difference is the inclusion of Body of Knowledge (BoK) 11, being one of the sectors of professional knowledge and development which library and information professionals must achieve to successfully become and remain registered.  BoK11 is "Awareness of indigenous knowledge paradigms, which in NZ context refers to Maori"  (  Kathryn's research will look at how library and information professionals in Aotearoa are meeting these registration criteria and the perceived impact on professional practice in the area of bicultural librarianship.

Please contact me to discuss any aspects of this research at

Supervisors: Professor Anne Goulding & Dr Spencer Lilley

Kathryn graduated with an MA (Distinction) in Librarianship from the University of Sheffield (UK) in 2009. She also holds a BA (Hons) in Linguistics and Communication Studies from the University of Reading (UK). She achieved CILIP Chartership in 2012. Kathryn moved to New Zealand from the UK in 2010 and has held posts at the National Library of New Zealand and Hutt City Libraries. Before this, she worked at the UK Department of Health’s library, and prior to her postgraduate study, at the University of Reading Library. Kathryn is passionate about the information professions, and proactively participates in promoting professional development. She is actively involved with LIANZA and held the office of Chair of the Te Upoko o te Ika a Maui (Wellington) region for two years.  As well as studying for her PhD, Kathryn holds the role of Senior Tutor for Information Studies programmes at Victoria University of Wellington, providing administrative, tutorial and teaching support for the post-experience Information Studies programmes.

New Zealand flag Kay Sanderson

Digital materiality, heritage objects, the emergence of evidence, and the design of knowledge enabling systems

Kay SandersonThe "arts of transmission" is a Victorian translation of Francis Bacon's ars tradendi. The phrase describes the practices (including the technologies) of communication which determine the ways in which knowledge is passed on. The original Latin expression conveys a sense of tradition or "handing down to posterity". (Chandler, J., Davidson, A.I. & Johns, A (2004). Arts of transmission: An introduction, Critical Inquiry, 31(1))

This research will explore how document format, analogue practices, conceptual models, metadata, digital tools, and ideas about purpose interact to enable evidentiality to emerge from personal archives. It is underpinned by an emerging interdisciplinary discourse which argues that future technological development, the nature of knowledge, and even human cognition will be affected by the ways in which digital technologies are enacted today. Because personal archives are commonly found in organisational environments dominated by library and museum professionals, it explores the potential for interoperability by considering how evidentiality materialises when archives are described using RDA (Resource Description and Access), and the CIDOC-CRM (the Conceptual Reference Model of the International Council of Museum's Committee for Documentation) as well as ISAD(G) (General International Standard Archival Description) and the Australian Series System.

This research draws on both classic archives theory and records continuum theory. It will employ the philosophy and explanatory method of critical realism which predisposes the researcher to carefully explore the interface between objective reality and subjective or culturally determined knowledge about that reality.

Please contact me to discuss any aspects of this research at

Supervisors: Dr Sydney Shep & Dr Dan Dorner (HRA)

Kay's professional background is in archives and libraries.She has a wide knowledge of heritage collection practices in a range of different organisational environments: government archives, collecting archives and public library local history collections.In recent years she has taught archives and records management courses at The Open Polytechnic of New Zealand and Victoria University of Wellington. She has a MA from Auckland University and a DipLibr from Victoria. Kay holds a Victoria PhD Scholarship.

China NZ flag Haibo Yang

In a quest to solve information systems agility problems: A SaaS experience

Haibo YangToday nearly all organisations rely on information systems (IS) to operate. In many industries, agility in IS determines the pace at which businesses can sense and respond to changes in their environments. In fact, IS agility has been consistently ranked high by executives in various surveys conducted in the past decade. However agility is still not a fully understood concept and many organisations have not achieved the level of agility they desire. A recipe for designing an agile IS is yet to be discovered.

IS developed using Agile Methods can be modified quickly which could offer an entry level agility to businesses. Nonetheless, in this study, we focus on the next level of agility, namely, designing systems that can help users and organisations detect changes in the business context to adjust their courses of actions in a timely manner.

Based on a comprehensive examination of the literature and existing system architectures, this study proposes a set of requirement engineering principles and a reference architecture as a “guiding tool” for IS architects and analysts to specify and design agile IS. This study then will evaluate how well such a guiding tool can help IT professionals in achieving “IS agility by design”.

This study adopts an ADR (Action Design Research) approach by examining the “kernel theory” of agility to generate a guided “design theory”. The aforementioned “guiding tool” will be introduced to a target organisation as an intervention to an effort in re-engineering an existing SaaS system to improve agility.

The outcome of this study will offer a systematic explanation regarding the mechanism of IS agility and what to be considered when designing an agile IS. This study intends to provide practitioners with a clearer understanding concerning the creation of agile IS especially in a cloud-based SaaS context. It will also offer researchers theoretical frameworks and insights into the concept of IS agility and its dependent system design theories and principles.

Please contact me to discuss any aspects of this research at

Supervisors: Associate Professor Pedro Antunes & Dr David Johnstone & Dr Mary Tate (HRA)

Haibo holds a Bachelor in Computer Science (South Central University, China) and a BCA Honours (First Class) in Information Systems (Victoria University of Wellington, New Zealand). Being a Microsoft and IBM certified professional, Haibo worked as a software developer in China and is now working as a BI specialist in New Zealand. He  has also worked as an IT lecturer teaching undergraduate courses in System Development, Database Management, and Electronic Commerce in both countries.  Haibo began his doctoral study at SIM as a Victoria PhD Scholarship recipient in September 2009. Since then he has produced various journal and conference publications on topics such as agile software development methods, cloud computing, and IS agility, etc.