Professor Pak Yoong

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Introduction

Pak teaches in the areas of virtual organisation, research methods and IS leadership. His research, teaching, and consulting experience is in the facilitation of virtual meetings, online communities of practice, online knowledge sharing, and human resource development in information technology environments. Pak uses action learning and action research methods for many of his research projects and pioneered the use of ‘grounded action learning’ method (a combination of grounded theory and action learning) in IS research. He was a recipient of four teaching excellence and four best paper awards.

Qualifications

MSc, Auckland; DipEduBroadcasting, York; DipSocSc, PhD, Wellington; MAIS

Current research

Digital diplomacy and public-sector leadership

Administrative responsibilities

  • Director, ASEAN Public Sector Leadership Programme (2016- )
  • PBRF Coordinator (SIM)
  • Research coach and advisor

Awards

2012 

Recipient of the John Dickinson Memorial Award for Best Article in 2012Australasian Journal of Regional Science (with Janet Toland) - The Development of Learning Regions in  New Zealand: The “6-I” framework. Australasian Journal of Regional Studies, 18(3), 283-313.

2011

Recipient of the PACIS 2011 Award for Best Paper (with Jocelyn Cranefield and Sid Huff) - Beyond lurking: The invisible follower-feeder in an online community ecosystem.  Proceedings of the 15th Asia Pacific Conference on Information Systems, Brisbane, Australia.  Paper # 487, CD-ROM, 16 pages.

2008

Highly Commended Award Winner’at the Emerald Literati Network Awards for Excellence 2008 (with David Pauleen and Brian Corbitt) - Discovering and Articulating what is Not Yet Known: Using Action Learning and Grounded Theory as a Knowledge Management Strategy. The Learning Organization. 2007, 14(3), 222-240.

2001

‘Outstanding paper’ for 2001 in the Journal of Internet Research: Electronic Networking Applications and Policy (with David Pauleen) - Facilitating Virtual Team Relationships via Internet and Conventional Communication Channels., 2001, 11(3), 190-202.

Excellence in Teaching:

2011

Recipient of the University's Award for Excellence in Teaching.

1997

Recipient of the University's Award for Excellence in Teaching.

1991

Recipient of the University's 'Special Achievement in Teaching and/or Research' award.

1989

Recipient of the 'MBA Teacher of the Year' award.

Selected publications

Pacheco, E., Yoong, P. and Lips, M. (2018). Transition 2.0: Digital technologies, higher education and vision impairments. The Internet and Higher Education.  37, 1-10.

Pacheco, E., Yoong, P. and Lips, M. (2017). ICT-enabled self-determination, disability and young people. Information, Communications & Society. 1-16.

Cranefield, J.; Yoong, P. and Huff, S. (2015). Rethinking Lurking: Invisible Leading and Following in a Knowledge Transfer Ecosystem. Journal of AIS, 16(4), 213-247.

Toland, J. & Yoong, P. (2012). The Development of Learning Regions in New Zealand: The “6-I” framework. Australasian Journal of Regional Science, 18(3), 283-314.   (Best paper award for 2012).

Cranefield, J., Yoong, P. & Huff, S. (2011). Beyond lurking: the invisible follower-feeder in an online community ecosystem. Proceedings of PACIS 2011 ( pp. 1-16). Brisbane: Queensland University of Technology. [Received a Best Paper Award at PACIS 2011]

Cranefield, J., Yoong, P. & Huff, S. (2011). Driving change through online brokering practices in an online community ecosystem. Proceedings of PACIS 2011 (pp. 1-13). Brisbane: Queensland University of Technology.

Toland, J. & Yoong. P. (2011). An exploration of historical methods for information systems research. Proceedings of PACIS 2011 (pp. 1-14). Brisbane: Queensland University of Technology.

Retzer, S., Yoong, P. & Hooper, V. (2010). Inter-organisational knowledge transfer in social networks: A definition of intermediate ties. Information Systems Frontier. Available online: http://www.springerlink.com/content/m00l5147j41j0617/

Thornton, K., Yoong, P. (2008). The application of online action learning to leadership development: A case study. In D. Remenyi (Ed.), 9th European Conference on Knowledge Management (pp. 861-868). Reading, Academic Publishing International. Yoong, P., Pauleen, D., Gallupe, B. (2007). Generating data for research on emerging technologies: An action learning approach. In Ned Kock (Ed.),  Action Research: An Applied

View of Emerging Concepts and Methods (pp. 255-276). New York, Springer Science & Business Media.

Cranefield, J., Yoong, P. (2007). Interorganisational knowledge transfer: The role of the gatekeeper. International Journal of Knowledge and Learning, 3(1), 121-138.

Pauleen, D., Corbitt, B., & Yoong, P. (2007). Discovering and articulating what is not yet known: Using action learning and grounded theory as a knowledge management strategy.The Learning Organization, 14(3), 222-240.

Toland, J., Yoong, P. (2007). Walking backwards to go forwards: The issue of historical methods in information systems research. In David Pauleen (Ed.), Proceedings of the 4th QualIT Conference (pp. 1-12). Wellington, School of Information Management, Victoria University of Wellington.

Cash, E., Yoong, P. & Huff, S. (2004). The impact of e-commerce on the role of a IS professional. The DATABASE for Advances for Information Systems, 35(3), 50-63.

Yoong, P. & Pauleen, D. "Generating and Analysing Data for Research on Emerging Technologies: A Grounded Action Learning Approach." Information Research Journal 9, no. 4 (2004). Available online at http://informationr.net/ir/9-4/paper195.html

Pauleen, D. & Yoong, P. "Facilitating Virtual Team Relationships via Internet and Conventional Communication Channels." Journal of Internet Research: Electronic Networking Applications and Policy 11, no. 3 (2001): 190-202. (Awarded 'Most Outstanding Paper' prize for 2001).