Dr Allan Sylvester - Deputy Head of School

Dr Allan Sylvester profile picture

Undergraduate Programme Director School of Information Management

Research interests

Telecommunications Policy, e-learning, Public Sector IT

Introduction

Allan started in radio, electronics and IT technology service delivery; operated his own IT businesses from the mid 1980’s to 2000’s. He provided and managed training services, software development, network design and build, and technical support services. During this time he was an enthusiastic early internet adopter and innovator. Allan has consulted on network infrastructure, support services and consults to government and private organisations.

In the last decade Allan has been involved in academic pursuits and provides teaching and research on the impact of technology on people and organisations.

He has a track record of supporting and being involved in communities of practice in education, has been a school board trustee and carries out research on digital divides and literacy working with marginalised communities.

Qualifications

CPL-A, BCA (Hons), PhD, Wellington

Administrative responsibilities

  • Deputy Head of the School of Information Management

Awards

Vice Chancellors Strategic Scholarship - 2006

Membership

  • MRSNZ – professional member
  • AIS – professional member

Current research

Allans research interests include:

  • Digital inclusion
  • Using technology to promote literacy
  • Information security behaviour of individuals and organisations
  • Project management practices and benefits realisation
  • The role of digital technologies in effective learning and curriculum design
  • Public Sector Information Systems Success
  • Telecommunications Policy
  • Connected Education – ICT adoption and success in schools

Selected publications

Starkey, L., Eppel, E., & Sylvester, A. J. (2018). How do 10-year-old New Zealanders participate in a digital
world?. Information, Communication & Society. doi:10.1080/1369118X.2018.1472795

Starkey, L., Sylvester, A., & Johnstone, D. (2017). Negotiating digital divides: Perspectives from the New Zealand schooling system. Journal of Research on Technology in Education, 49(1-2), 31-42. doi:10.1080/15391523.2017.1292161

Sylvester, A. J., Toland, J., & Parore, P. (2017, July 16). Is the Digital Divide Still Relevant in 2017? Two Cases from Marginalised Communities in Aotearoa - New Zealand. In PACIS 2017 Proceedings, Pacific Asia Conference on Information Systems (PACIS) (pp. 11 pages). Langkawi Island: Association for Information Systems (AIS).

Hopkins, N., Tate, D. M., Sylvester, A., & Johnstone, D. (2016). Motivations for 21st century school children to bring their own device to school. Information Systems Frontiers: a journal of research and innovation, 19(5), 1191-1203. doi:10.1007/s10796-016-9644-z

Starkey, L., Sylvester, A., & Johnstone, D. (2016). Present and future digital divides in the New Zealand schooling system.

Starkey, L., Sylvester, A., & Johnstone, D. (2016, November 21). Present and future digital divides in the New Zealand schooling system. In New Zealand Association for Research in Education. Wellington, New Zealand.

Ali, A., Yoong, P., & Sylvester, A. J. (2016). The Development of a Virtual Learning Cluster in Rural New Zealand Secondary Schools: a Case Study. In PACIS 2016 Proceedings (pp. 1-16). Chiayi, Taiwan: AIS Electronic Library. Retrieved from http://aisel.aisnet.org/pacis2016/56/

Ali, A., Yoong, P., & Sylvester, A. J. (2016, December 5). Barriers Inhibiting the Development of a Self-Sustaining Virtual Learning Cluster of Schools in New Zealand: The case of the C-Net cluster. In 27th Australasian Conference on Information Systems (ACIS 2016) (pp. 1-12). Wollongong. Retrieved from http://business.uow.edu.au/content/groups/public/@web/@bus/documents/doc/uow223895.pdf

Al-Dabbagh, B., Scornavacca, E., Sylvester, A., & Johnstone, D. (2015). The effect of ICT self-discipline in the workplace. In Australasian Conference on Information Systems. Adelaide, Australia.

Al-Dabbagh, B., Sylvester, A., & Scornavacca, E. (2014, December 8). To connect or disconnect – that is the question: ICT self-discipline in the 21st century workplace. In Proceedings of the 25th Australasian Conference on Information Systems (pp. 1-9). Auckland: ACIS. Retrieved from http://hdl.handle.net/10292/8166

Hopkins, N., Sylvester, A., & Tate, D. (2013). Motivations For BYOD: An Investigation Of The Contents Of A 21st Century School Bag. In Proceedings of the 21st European Conference on Information Systems (pp. 1-12). Utrecht University. Retrieved from http://aisel.aisnet.org/ecis2013_cr/183

Sylvester, A., Tate, D., & Johnstone, D. (2013). Beyond synthesis: re-presenting heterogeneous research literature. Behaviour and Information Technology, 32(12), 1199-1215. doi:10.1080/0144929X.2011.624633

Lips, M., E. Eppel, A. Sylvester, E. Pacheco, & A. Cunningham (2012). Improving benefits realisation from ICT-enabled projects through identifying and promoting good practice from selected public entity case studies, June 2012. Final Research Report to the Office of the Auditor General, Wellington: Victoria University of Wellington.

Sylvester, A., Tate, M. & Johnstone, D. (2012). Beyond synthesis: Re-presenting heterogeneous research literature. Behaviour and Information Technology. (An Information Systems 'A' ranked Journal)

Sylvester, A., & Hope, B. (2010). Connected education: the case of the Wellington loop. In Proceedings of International Telecommunications Society Asia-Pacific Regional Conference (pp. 1-7). New Zealand: New Zealand Institute for the Study of Competition and Regulation.

Sylvester, A., & Tate, M. (2008). Beyond the 'mythical centre': an affirmative post-modern view of Servqual research in information systems. In W. Golden, T. Acton, K. Conboy, H. van der Heijden, & V. Tuunainen (Eds.), Proceedings of 16th European Conference on Information Systems (ECIS 2008). Galway: ECIS.

Sylvester, A., Hope, B. (2007). Service Agency and Service Capacity in online multi-channel service organizations. The Sixth Workshop on e-Business at ICIS (International Conference on Information Systems) 2007.

Sylvester, A., Tate, M., & Johnstone, D. (2007). Re-presenting the Literature Review: A Rich Picture of Service Quality Research in Information Systems. Paper presented at PACIS (Pacific Area Conference on Information Systems) 2007.

Sylvester, A., & Hooper, V. (2007). Overcoming Teaching Challenges in a Foundation IS Course - An Intervention Study. Paper presented at PACIS 2007 prelim’ presentation at TERNZ 2006.

Sylvester, A. (2007). Online and Multi-Channel Service Quality in the New Zealand Public Sector. PhD Proposal defended and accepted at Victoria University of Wellington October 2007.

Sylvester, A., Tate, M., & Johnstone, D. (2007). Re-presenting the literature review: a rich picture of service quality research in information. In F. Tan, J. Thong, & L. Janczewski (Eds.), Proceedings of the 11th Pacific Asia Conference on Information Systems (PACIS) (pp. 100-111). Auckland: School of Business, University of Auckland.

Sylvester, A., & Hooper, V. (2007). Overcoming teaching challenges in a foundation IS course - an intervention study. In F. Tan, J. Thong, & L. Janczewski (Eds.), Proceedings of the 11th Pacific Asia Conference on Information Systems (PACIS) (pp. 160-171). Auckland: School of Business, University of Auckland.

Sylvester, A., Hooper, V., & Sutherland, K. (2006). Singing opera underwater: engaging students in the practical components of an applied course. In Tertiary Education Research in New Zealand (TERNZ) Conference. Christchurch.