Information Technology Services

Connect-IT

Connect-IT is a method of contacting ITS computer support via online video.  Contact can be made via Video kiosks located on each campus or through personal computers.

If this is your first time connecting you will need to download some software.  Once the software has been downloaded any future connections will go directly to the first available IT agent.

Using Connect-IT

Connecting for the first time

Hardware Requirements

Using Connect-IT

Click here to contact ITS, use Connect-IT

If you are directed to this screen please ensure the following address is entered in the Conference address field:

cme:%2520ConferenceWEB@10.201.1.25

Connecting for the first time

If this is your first time, click here to install Connect-IT

When you see the box below - enter Student ID in the Display name field to begin installation.

Hardware Requirements

Connect-IT is a Windows application. The following minimum specifications are recommended for using Connect-IT:

PC or laptop running Windows XP (Service Pack 2 or higher), Windows Vista (Service Pack 1 or higher), or Windows 7
Dual-core processor
1GB RAM minimum
Network connection (e.g. office network or home broadband Minimum recommendation is 256k)
Webcam
Headset/speakers with microphone