Information Technology Services

About Information Technology Services

Information Technology Services (ITS at Victoria University of Wellington provides infrastructure, service and support for the majority of Victoria University's Information, Communication and Technology systems. This includes staff facilities for administration, teaching and research and student facilities for teaching and student access. ITS also houses and supports core applications for some central business units.

ITS is organised by groups which are made up from specialist teams. These include:

The Directorate

The Infrastructure and Services Group

The Learning & Research Technology Group

The Programme Office

The Applications Group

The Architecture and Security Group

IT Procurement and Image Services Groups

The Directorate

Provides strategic and management leadership on information services and systems to support learning, teaching and research for the University.

Stuart Haselden - ITS Director
Phone:
Ext 5551

Lauren Collins - Executive Assistant
Phone:
Ext 5841

The Infrastructure and Services Group

Responsible for the development and management of the University’s IT infrastructure and systems and all aspects of service delivery and support.  This includes the service management framework, all user support functions, all technology management functions, the standard operating environment and all audio visual facilities, and video conferencing facilities. It is also responsible for improving the technology capability of the organisation through the provision of training and “value added” support.

peter borich

Peter Borich - Associate Director - ITS Services and Infrastructure Group
Phone:
Ext 5116

Zoe Lenihan-Geels - Service Desk Manager
Phone:
Ext 5979

craig parker

Craig Parker - Client Technology Manager
Phone:
Ext 6052

richard hallam

Richard Hallam - Teaching Technology Manager
Phone:
Extn 6043

Phil Mansford - Networks & Security Manager
Phone:
Ext 5931

Bruce Parrott - Systems Manager
Phone:
Ext 9469

The Learning & Research Technology Group

Responsible for increasing awareness and use of learning, teaching and research technologies by academics, staff and students through building ICT capability and skills and directly support learning, teaching and research initiatives. It is also responsible for managing and growing the relationship between ITS and its key customers and stakeholders. In addition the group includes the university imaging service and multimedia editing suites.

For more about this team click here.

Jonathan Flutey - Learning & Research Technology Manager
Phone:
Ext 5488

The Applications Group

Responsible for the development and management of the University’s core applications including student academic focused applications. This includes: business analysis; solution development; applications management and support; system and web integration; and database administration.

Andrew Matthews - Associate Director - Applications
Phone:
Ext 5846

Des Kelly - Applications Analysis Manager
Phone:
Ext 5075

Vacant - Applications Support Manager (Andrew Matthews acting)
Phone:
Ext 5846

shanmuganathan thayaparan

Shanmuganathan Thayaparan - Applications Development Team Leader
Phone:
Extn 5734

The Programme Office

Responsible for the management and delivery of an ongoing programme of projects and business analysis. The programme includes core ITS infrastructure projects and the delivery of business solutions that support the requirements of the customer.

Karin Pieck Programme Manager

Karin Pieck - Programme Manager
Phone:
Ext 5420

john_raybould

John Raybould - Lead Project Manager
Phone:
Ext 6594

madhu_sundar

Madhu Sundar - Lead Business Analyst
Phone:
Ext 9572

louise_head

Louise Head - Programme Co-ordinator
Phone: Ext 7490

The Architecture and Security Group

Responsible for development and management of the architectural requirements of the university with an emphasis on information and systems security. They also ensure all projects, applications and systems are developed and managed within agreed  information and security standards.

Nigel_Bates

Nigel Bates - Architecture & Security Manager
Phone:
Ext 5049

IT Procurement

Responsible for all IT procurement and telephone services .

Jurgen Schumacher - IT Procurement Manager
Phone:
Ext 5048