About us

We provide infrastructure and support for most of the University’s technologies for staff and student administration, access, teaching, and research.

Information Technology Services (ITS at Victoria University of Wellington provides infrastructure, service and support for the majority of the University's information, communication and technology systems. This includes staff facilities for administration, teaching and research, and student facilities for teaching and student access. ITS also houses and supports core applications for some central business units.

ITS is organised by groups which are made up from specialist teams. These include:

The Directorate

Provides strategic and management leadership on information services and systems to support learning, teaching, and research for the University.

Infrastructure and Services

Responsible for the development and management of the University’s IT infrastructure and systems and all aspects of service delivery and support. This includes the service management framework, all user support functions, all technology management functions, the standard operating environment, all audio visual facilities, and video conferencing facilities. It is also responsible for improving the technology capability of the organisation through the provision of training and 'value-added' support.

Applications

Responsible for the development and management of the University’s core applications including student academic focused applications. This includes business analysis, solution development, applications management and support, system and web integration, and database administration.

Programme Office

Responsible for the management and delivery of an ongoing programme of projects and business analysis. The programme includes core ITS infrastructure projects and the delivery of business solutions.

Architecture and Security

Responsible for development and management of the architectural requirements of the University with an emphasis on information and systems security. We also make sure all projects, applications and systems are developed and managed within agreed information and security standards.

  • Nigel R Bates profile-picture photograph

    Nigel R Bates

    Solutions Architect ITS Applications and Projects, Information Technology Services

IT Procurement

Responsible for all IT procurement and telephone services.

Image Services

Responsible for providing photographic, video, and multimedia resources to clients within the University.