Book our arrival meeting service

Make your arrival in Wellington as easy as possible with our free meeting service for new international students.

Arriving in a new country can be exciting but also challenging. To make your arrival as stress-free as possible, we provide a free arrival meeting service for all new international students.

We will:

  • confirm your pre-arranged accommodation with the Accommodation Service
  • meet you at the airport, ferry, or train station when you arrive
  • give you a welcome pack
  • take you to your accommodation in Wellington.

If you are a new international student, all you need to do is complete this form to let us know when you will arrive in Wellington.

This service is free to all new students. You can use this service even if you are staying with a homestay family.

Book your meeting service

Register now

You need to include the below when registering:

  • full name
  • student ID
  • flight number
  • arrival date and time
  • accommodation address.

If you’re travelling with another student, you’ll each need to complete your own form.

All new requests need to be made at least three working days before you arrive in Wellington. If there are changes to your arrival details within this three day period, you can update the form, or email us at vi-pickup@vuw.ac.nz.

PhD Students

PhD students are unable to use this online form to request our meeting service. Instead all PhD students need to email us their arrival details to vi-pickup@vuw.ac.nz and we will confirm your request via email.

When you arrive

The person meeting you will be wearing a green t-shirt and carrying a sign with the Victoria University logo and your name on it.

If you’re arriving:

  • at Wellington Airport (from a domestic flight), wait by the baggage claim area on the ground floor
  • at Wellington Airport (from an international flight), collect your bags and we will meet you as you leave Customs
  • by bus or train, you will arrive at Wellington Railway Station. We’ll meet you at Platform 9
  • on the ferry, we’ll meet you outside the terminal after you’ve collected your luggage.

If you can’t find us, contact:

If your plans change

If your plans change, resubmit the "Book your meeting service" form with the new details at least two working days before you arrive.

If they change while you’re travelling (for example, your flight is delayed), call us on +64-29-463-5350. If no one answers, leave a message including your:

  • full name
  • new arrival information (arrival date and time, and flight number if you are travelling by plane)
  • mobile phone number (if you have one with you) including your international code.

We’ll try our best to meet you, but we can’t guarantee that we will be able to respond to late requests in time.

If you have to find your own way into the city, a taxi from the airport will cost you about $30, or there’s an airport bus that costs around $10.