Brenda Service

Dr Brenda Service profile picture

Postgraduate Programme Director School of Education


Teaching in 2019


PhD, MEd (Merit), Dip Tchg


Brenda is programme director and lecturer in the Master of Education and Master of Secondary School leadership programmes. She began her career as a primary school teacher before moving to the secondary school sector as a teacher, Head of Department and finally as a Deputy Principal. This was followed by work as a Leadership and Management advisor working with senior management in a wide range of schools. Now, as an academic, Brenda’s research interests centre around leadership across the educational sector.

Research interests

Brenda's research and teaching interests include educational leadership, educational change, adult education and coaching and mentoring. Her doctoral thesis was an investigation into the significance of the new curriculum for New Zealand secondary school teachers.

Completed supervision

Masters thesis

Diane Kaye Stannard (2015). Investigating educative mentoring for beginning teachers in the New Zealand Primary School


Karen Dobric (2016): The early implementation of a community of learning: a secondary perspective

Victoria Kerr (2017): How do secondary school principals create effective leadership teams?

Anna Wilson (2015): What induction programmes help staff to settle into an appointment at a new school?

Jacqueline Yoder (2015): Strategies to build relational trust employed by secondary school principals

Melanie Visser (2015): How male Maori students are engaging with secondary school in New Zealand

Recent publications

Service, B., Dalgic, G., & Thornton, K. (2016). Implications of a shadowing/mentoring programme for aspiring principals International Journal of Mentoring and Coaching in Education. 5 (3)

Service, B. (2016). Performativity in an era of mandated change: New Zealand teachers tell it as it is. Journal of Educational Leadership Policy and Practice 31, (1/2) 76-91

Thornton, K. R., Service, B. M., & Starkey, L. (2013). Teaching in the digital age: Preparation for the successful teaching of an online course in teacher education. In J. Keengwe & L. Kyei-Blankson (Eds.), Virtual mentoring for teachers: Online professional development practices (pp. 227-242). Hersey, PA: IGI Global.

Service, B. (2012). Keeping the faith: How reflective practice can turn emotional turmoil into a positive outcome in the context of doctoral study, Reflective Practice, 1(2),169-182.

Service, B. M. (2011). It is action-love: An evaluation of the impact of a New Zealand secondary school principal's increased visibility around the school. Journal of Educational Leadership, Policy and Practice, 26(1), 70-83.


Teaching in 2019