Victoria Info Ihonui

Victoria Info Ihonui is your first stop for general University help, directions and information.

Visit any Victoria Info Ihonui location for guidance as you find your way around campus or to ask questions about anything to do with Victoria, including student services.

Hunter Building

Find Victoria Info Ihonui on Level 1 at the main entrance to the Hunter Building on Kelburn campus.

Opening hours

Monday to Friday, 8.30am to 5pm.

Extra services

The Hunter team can also point new students in the right direction for assistance with completing their enrolments.

The Hub

Victoria Info Ihonui is located at both the Level 1 and Level 2 entrances to Kelburn Library in the Hub.

Opening hours

Level 1—Monday to Friday, 8am to 6pm.

Level 2—during library opening hours, which include weekends.

Extra services

The Hub team also provide general library assistance, IT help and referrals to specialist library and learning support services.

Subject Librarian referrals

Subject librarians can help you research and improve your search skills. Victoria Info Ihonui can put you in touch with a your subject librarian between 9am and 5pm on weekdays. Outside those hours, you can contact them directly.

Study support

Learning advisors offer general study or writing help as part of Student Learning. Through Victoria Info Ihonui, you can make a booking for either:

  • an express 15 minute appointment, to be held on Level 2 between 10am and 2pm on weekdays during the trimester (bookable on the day), or
  • a 50 minute one-on-one appointment (book in advance) to be held at Student Learning

Community Thursdays

Come to the Level 2 library entrance on Thursdays during the trimester to speak to a Justice of the Peace (12noon to 1pm).

Te Aro campus

Te Aro Info Ihonui is located on the ground floor of Te Aro Campus, in Vivian Street.

Opening hours

Student enquiries are welcome from Monday to Friday, 9.30am to 4pm.

Extra services

The Te Aro team is part of the Student Administration Office at the Faculty of Architecture and Design. Services include enrolment, degree planning, credit transfer, exams, graduation and other enquiries about programmes.

Student Advisers

Student Advisers are the first point of contact for admission requirements, degree planning, changing courses and transfer of credit from other tertiary institutions. They can also help with enrolment, organising exams and maintaining student records.

For help with any issues that may prevent you from achieving your full potential please feel free to talk to the Associate Dean (Students).

Tours

The preferred days for tours of the Te Aro Campus are Mondays and Fridays at 9.30am. Bookings can be made at Te Aro Info Ihonui. Please book at least two weeks in advance.

Lost property

We often have a selection of lost property, so if you’re missing something please ask at the desk.

Academic transcripts

Academic transcripts are available. To order yours, just fill in the required form available from the desk.

Pipitea campus

Pipitea Info Ihonui is located on the ground floor of Rutherford House and can be accessed through the Lambton Quay entrance.

Opening hours

Student enquiries are welcome from Monday to Friday, 8.30am to 5pm.

Extra services

The Pipitea team also provide student and academic services to Commerce students, including enrolment, degree planning, credit transfer, examinations, graduation and other general enquiries.