Student Learning Support Service

Student Learning Support Service offers a large variety of programmes ranging from one to one appointments to group seminars.

Services for students

One-to-one appointments

Students can have one-to-one tuition with a Learning Adviser or Peer Writer at Student Learning Support to discuss their assignments or learning. This tuition is confidential. These appointments are free to Victoria students and available all year when the university is open. Appointments are 50 minutes long. Please go to one-to-one Appointments for details of this service.

Workshops

Student Learning Support Service runs regular workshops on various topics throughout the year. These workshops are small and informal. They give students the opportunity to meet each other and discuss their study concern. Click on the links below to find out more.

Programmes

Student Learning Support offers a number of customised programmes to cater for the needs of different student groups. Click on the links below for further details.

Orientation programmes

Student Learning Support Service is actively involved in first year orientation and contributes to programmes such as Halls Headstart and NewStart. We also offer two orientation programmes of our own for students to learn or refresh study skills.

  • SmartStart - a half-day programme that offers an opportunity to learn about academic study before lectures start

  • Uniprep - an introductory skills programme designed to help you get maximum benefit from your study before trimester begins

Link to Orientation Programmes page

Distance learning support

Extramural students can request encouragement and advice on:

  • understanding academic expectations

  • balancing work, study, and family

  • understanding referencing conventions

  • understanding what the question is asking

  • the writing process

  • improving their writing.

Link to Distance Students page

Library help desk

Need a quick answer to a study question? A learning adviser at the Student Learning Support library help desk may be able to help. Our help desk is situated on Level 2, Rankin Brown Building, and is available 10am to 2pm, Monday to Friday during term time.

Online resources

Student Learning Support also offers a range of online tips and resources on academic writing, reading, study skills, and others.

Link to Studyhub

Services for staff

Student Learning Support can support academic staff (lecturers and tutors) to meet the learning needs of all students throughout the university.

We help staff by:

  • facilitating customised sessions on academic writing and study skills for your class

  • providing writing and study resources to support your learners' needs

  • collaborating with you to devise effective assessment tasks and support material

  • discussing any student learning issues (e.g. plagiarism and internationalisation of the curriculum)

  • assessing needs and providing on-going support for individual students you refer to us

  • contributing to tutor training

  • working with student referrals.

For more information on how SLSS can assist academic staff, please contact Jan Stewart.