Frequently Asked Questions

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Will SLSS proof-read my work? My assignment is due tomorrow. Can someone look at it today? I'm having trouble with my course work. Does SLSS provide subject advice? Do I have to pay to come to SLSS? How often can I come to SLSS? I want to drop a course. What do I do? Help! I don't think I can get my assignment finished on time. I'm not happy with the mark I received for my last assignment.

Will SLSS proof-read my work?

No. You can make an appointment to discuss your writing with a Learning Adviser or Peer Writer. They will help identify areas you need to concentrate on, and offer suggestions for future improvement. However, you must proof-read your draft for errors before you come to SLSS.

My assignment is due tomorrow. Can someone look at it today?

Book at least 3-4 days in advance, or even earlier during the busiest weeks of trimester. Otherwise you might miss out on an appointment. Moreover, coming several days before the due date will allow you plenty of time to edit and revise.

I’m having trouble with my course work. Does SLSS provide subject advice?

SLSS provides general study support, but a Maths and Stats Learning Adviser is available for one-to-one appointments and workshops, and there are PASS study groups in core 100-level courses. For all other subjects, you need to see your tutor or lecturer.

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Do I have to pay to come to SLSS?

Learning Support Services are covered by your student fees, which means all workshops and one-to-one appointments are free.

How often can I come to SLSS?

Students are limited to one one-to-one appointment per week, although exceptions can sometimes be made, particularly for post-graduates. However, you can come to as many of the following workshops as you like:

I want to drop a course. What do I do?

Pick up a ‘change of course’ form from your relevant Faculty Student Administration office. Dropping a course requires the signature of an academic staff of the Programme or School in which you are majoring. Check the university timetable for the dates to withdraw ‘with refund of fees’, or ‘without academic penalty’. Return the signed form to the relevant Faculty office.

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Help! I don’t think I can get my assignment finished on time:

1. If you have good reason (illness, family or personal issues, bereavement, etc), request an ‘extension’ from your tutor or course coordinator, before the due date. You will need to provide supporting evidence, such as a medical certificate, etc.
2. If you’re finding it difficult to keep up with your course work in general, make an appointment with SLSS to discuss how best to organise your time.

I’m not happy with the mark I received for my last assignment.

Look over the marker’s comments carefully, and make an appointment, either with your tutor or SLSS, to explore how you can improve your grades. You might also like to seek feedback on the draft of your next assignment, to make sure you’re on track this time.

If you feel you have been marked unfairly, you are entitled to ask your tutor (or course coordinator) to have the work re-marked.