Dr Philip Calvert

Senior Lecturer,
School of Information Management

Qualifications

BA(Hons), Warwick; MSc, Staffordshire; MLS, Loughborough; PhD, Wellington

Administrative Responsibilities

• Coordinator for INFO 538, Practicum
• SIM Disability Liaison

Research Projects

• Service quality in libraries
• Performance measures for libraries
• Social exclusion and public libraries
• Funding of public libraries

Selected Publications

Calvert, P. J. (2010). Why do staff of joint-use libraries sometimes fail to integrate? Investigating cultures and ethics in a public-tertiary joint-use library. Journal of Academic Librarianship, 36(2), 133-140.

Calvert, P. J. (2010). Libraries selling withdrawn books on TradeMe. The Bottom Line: Managing Library Finances, 23(3), 81-89.

Haines, R. and Calvert, P. J. (2009). Is isolation a problem? Issues faced by rural libraries and rural library staff in South Australia. Australian Library Journal, 58(4), 400-415.

Matthews, V. & Calvert, P. (2007). The critical success factors for school and community (joint use) libraries in New Zealand. Education Libraries, 30(2), 5-17.

Peter Hernon and Philip Calvert (Eds.). (2005). Improving the Quality of Library Services for Students with Disabilities. Westport, Conn: Libraries Unlimited.

Hernon, P. & Calvert, P. (2005). E-service quality in libraries: Exploring its features and dimensions. Library & Information Science Research 27(3), 377-404.

Calvert, P. (2005). It’s a mystery: Mystery shopping in New Zealand’s public libraries. Library Review 51(1), 24.35.

Calvert, P. & Pope, A. (2005). Telephone survey research for library managers. Library Management 26(3), 139-151.