Dr David Johnstone

Senior Lecturer School of Information Management


Teaching in 2017

Dr David Johnstone profile picture


David originally trained in mathematics (pure and applied) – including statistics & operations research – before switching to information systems in the workplace, including programming, business analysis and project management. A part-time position at the local polytechnic eventually led to him managing the entire business computing programme.

David returned to university with the intention of doing a PhD in information systems, but his background of IS skills and knowledge was soon put to use teaching in the Information Systems programme at Victoria. He completed his doctoral programme with a focus on IT governance and its effects on IT projects, and is conducting research into information behaviour (a subset of human information processing).


BSc(Hons), MSc, DipSci, Massey; PhD, Victoria

Administrative responsibilities

  • Chair of the School of Information Management Human Ethics Committee

Current research

IT governance & IT project-related conflict

Stemming from David's experiences in industry, the investigation into IT project governance in general, and the specific role it has when addressing stakeholder conflict, has been the basis for his doctoral studies.

Information behaviour

Information behaviour refers to the ways information workers receive, process, and communicate information. While this area has been explored within the discipline of Information Science – with a focus on information seeking – little attention has been given to information behaviour in an organisational setting.

Recent publications

Tate, M. & Johnstone, D. (2011). ICT, the line of visibility, and changing perceptions of organisational competencies. E-Service Journal, 7(2), 66-98.

Tate, M., Johnstone, D., Toland, J. (2007). How the current orthodoxy of local government is failing IT managers: An illustrative case study. International Journal of Electronic Government Research, 4(4), 509-526.

Sylvester, A., Tate, M., Johnstone, D. (2007). Re-presenting the literature review: A rich picture of service quality research in information. In Felix B. Tan, James Thong and Lech J Janczewski (Eds.), Proceedings of the 11th Pacific Asia Conference on Information Systems (PACIS) (pp. 100-111). Auckland, School of Business, University of Auckland. CD-ROM.

Johnstone, D., Tate, M. & Bonner, M. (2004). Bringing human information behaviour into information systems research: An application of systems modelling. Information Research, 9(4), Paper 191