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UC ID 104 - 124: Licensing

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Source Ministry of Economic Development

URL : RSM ~ Licensing & Registration ~ Spectrum Management and Registration Technology

Use case ID 104 124  
Date entered 5 July 2004
Use case name Licensing 
Use case Classification Narrative 
Description These selection of use cases are the high level requirements from the RSM project, specifically for licensing

 

Actors
Actor Description
Band Manager An employee of a Management Rights Holder who wishes to submit a licence Registration
Contact Centre User A Contact Centre staff member who provides the first line of interaction (generally via phone or email) with members of the public who have queries or problems using SMART
Field Officer An RSM Field Support staff member who has responsibility for acting on interference complaints or scheduled compliance activities
Licence Applicant A member of the public or an organisation who wishes to apply for a Radio Licence or a Spectrum Licence within a Management Right owned by RSM (the Crown)
Licence Certifier An RSM or external Approved Radio Engineer who wishes to approve a licence application. This actor <<extends>> a Licence Engineer. i.e. Can do everything a Licence Engineer can do plus Certification
Licence Engineer An RSM or external radio engineering officer who undertakes the engineering for a (Radio or Spectrum) Licence application within the crown managed spectrum.
Operations Manager An RSM staff member who has overall management responsibility including monitoring & managing the workflow/schedules within the system and extracting management information
Public User A member of the public or otherwise who wishes to make an interference complaint (within the spectrum managed by RSM) or make some other kind of enquiry
System Administrator An MED staff member who has responsibility for maintaining the SMART system

Typical Course of Events

Use Case Summary Description
UC ID 104: Apply for Crown Spectrum Licence Similar to Apply for Radio Licence except that the licence type is Broadcasting, and engineering analysis is required. 
UC ID 105: Apply for Radio Licence Having previously logged in to SMART, the actor is presented with a choice of functions and selects Apply for Radio Licence.

The system presents a list of licence types (Amateur, Aircraft, Ship, Land Mobile Simplex, Land Mobile Repeater, Fixed, Aeronautical, Maritime, Other). The actor selects the desired licence type.

The system prompts for the additional information needed given the licence type selected. The actor completes the information and submits it to the system (this interaction will need expansion during elaboration). The system applies standard validation rules to the information.

If the licence is of a type that can be fulfilled in real-time (i.e. Amateur, Aircraft, Ship, Land Mobile Simplex) the actor is prompted to confirm the frequency assignment. Upon confirmation the system initiates the Issue Licence use case.

If the licence is of a type that requires engineering (i.e. Land Mobile Repeater, Fixed, Aeronautical, Maritime, Other) the actor is advised that the application has been accepted but requires engineering analysis before it can be approved. The actor then identifies the approved engineer they wish to use to conduct the engineering analysis and certification. The payment and licence issuing preferences are also obtained from the actor and the use case is suspended pending engineering analysis and certification.
UC ID 106: Batch to Financial System Periodically (nightly) the system triggers an upload of the invoices and payments made for the previous period to the MED financial system. The system produces an extract and deposits it to an area where a financials import process can find it at a later time.
UC ID 107: Cancel (Radio) Licence Having previously logged in to SMART, the actor is presented with a choice of functions and selects Cancel (Radio) Licence.

The system presents a list of licences held by the actor. The actor enters the licence ID of the licence to be cancelled and submits it to the system.

The system confirms the cancellation and completes the action.
UC ID 108: Cancel (Spectrum) Licence Similar to Modify Spectrum Licence
UC ID 109: Certify Frequency Assignment Having previously logged in to SMART, the actor (a Licence Certifier) is presented a choice of functions and selects Certify Frequency Assignment.

The actor is present with a list of frequency assignments to certify and selects the frequency assignment to certify. The system displays the frequency assignment information. The actor satisfies himself/herself that the assignment is appropriate and confirms this to the system. The use case then ends. The system proceeds, in the background, to Issue Licence to the licensee.

Note that the actor cannot reject the frequency assignment within the system. If there is a problem the certifier will need to discuss this with the Licence Engineer to resolve the problem.
UC ID 110: Create Frequency Assignment Having previously logged in to SMART, the actor (a Licence Engineer) is presented a choice of functions and selects Create Frequency Assignment.

The actor is presented with a list of licence applications (as per the List Licence Applications use case) and selects the licence application to create a frequency assignment for.

The actor completes the frequency assignment details for the given licence and confirms it is correct. The use case then proceeds to the Certify Frequency Assignment use case (if the actor is not also a Licence Certifier then the use case is suspended pending action by a Licence Certifier).

Note that this use case implicitly creates and assigns a job (of type Licensing) as per the Assign Job use case.
UC ID 111: Download Licence Database Having previously logged in to SMART, the actor (a Licence Engineer) is presented a choice of functions and selects Download Licence Database.

The system presents a list of supported download formats. The actor makes a choice and proceeds to download the licence database in the given format.
UC ID 112: Invoice Client This use case is invoked by Issue Licence and is responsible for invoicing a client. Because invoicing is handled by MED's financial system the system creates an invoice record that is later sent to the financial system by the (triggered) Batch to Financial System use case.
UC ID 113: Issue Licence (Abstract) This use case is "abstract" as it is invoked by other use cases (rather than by an actor directly) to issue a licence. The system prompts the actor with payment options (direct debit, credit card or invoice) and prompts for the information appropriate to the payment option selected (the system may also support retaining this as a preferred option for the licensee for future licence applications or renewals).

Depending on the choice of payment option the use case proceeds to Receive Payment (direct debit or credit card) or Invoice Client (invoice).

Upon successful completion of payment, the system prompts the actor with licence delivery options (PDF or mail). If PDF is selected the licence is delivered electronically, in real time, otherwise a request is sent to the System Administrator to Print Licence.
UC ID 114: List Licence Applications Having previously logged in to SMART, the actor (a Licence Engineer) is presented a choice of functions and selects List License Applications.

The system presents a list of licence applications that are available for the actor to action. (i.e. they are assigned to the engineer by the system based on the licence applicant's selection of licence certifier).

From here the actor can select a licence application and proceed to the Create Frequency Assignment use case.

UC ID 115: List Licences & Application Status Having previously logged in to SMART, the actor (a Licence Applicant) is presented a choice of functions and selects List Licences & Application Status.

The system presents a list of the licences held by the licensee and a list of the applications in progress and their status.
UC ID 116: Login Having previously navigated to the RSM home page the actor selects a link for SMART functionality that requires authentication.

The system prompts the actor for username and password. The actor enters username and password and submits it to the system. The system validates the information and upon successful authentication allows the actor to continue.

The system incorporates standard intrusion detection capabilities, such as disabling accounts after a certain number of consecutive login failures.
UC ID 117: Modify (Radio) Licence Similar to Apply for Radio Licence except that it permits the actor to choose a licence to modify and then prompts for the modifications. If the modifications are trivial (do not have potential interference problems) the modification proceeds in real time. Otherwise it is referred to engineering process.
UC ID 118: Modify Frequency Assignment Similar to Create Frequency Assignment but allows a Licence Engineer to change a frequency assignment in response to a problem raised by the Licence Certifier (in Certify Frequency Assignment).
UC ID 119: Modify Spectrum Licence Similar to Register Spectrum Licence except that it permits the actor to choose a licence to modify and then prompts for the modifications.
UC ID 120: Receive Payment This use case is invoked by Issue Licence and is responsible for receiving a payment electronically.
The system performs an electronic funds transfer payment based on the information provided within the calling use case.

Because overall financial management is handled by MED's financial system the system creates an payment record that is later sent to the financial system by the (triggered) Batch to Financial System use case.
UC ID 121: Register Spectrum Licence Similar to Apply for Radio Licence except that, since the actor is a Band Manager, no licence engineering is required.
UC ID 122: Reject Licence Application Having previously attempted to conduct frequency assignment for a licence application and found that it cannot be completed (e.g. due to interference or no available frequency), the actor (a Licence Engineer) logs in to SMART and selects Reject Licence Application.

The actor is presented with a list of licence applications (as per the List Licence Applications use case) and selects the licence application to reject.

The actor indicates the reason for rejecting the application and submits the rejection to the system. The system notifies the licensee via email and flags the licence application as failed (which the licensee can also view via List Licences & Application Status).
UC ID 123: Renew Licences Periodically, the system triggers an upload of the licence renewals to the MED financial system. The system produces an extract and deposits it to an area where a financials import process can find it at a later time (it may be that for licensees that have previously opted for direct debit payments that licences are automatically renewed by SMART rather than resulting in the standard financial process of sending out renewal reminders)
UC ID 124: Search Licence Database Having previously logged in to SMART, the actor (an anonymous Public User or a (authenticated) Licence Engineer) chooses to Search Licence Database.

The actor is presented a flexible choice of search options and makes a choice. The system searches the database and displays the results. Some of the choices include search by frequency range, transmit or receive location, licence holder, etc.

Note that the Public Users and Licence Engineers have access to search functionality but only Licence Engineers can view suppressed records.

 

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