Constructing Identities at Work
Meredith Marra and Jo Angouri
Contents
Investigating the Negotiation of Identity: A View from the Field of Workplace Discourse p. 1
Leadership style in Managers' Feedback in Meetings p. 17
Be(com)ing a Leader: A Case Study of Co-Constructing Professional Identities at Work p. 40
Chairing International Business Meetings: Investigating Huomour and Leadership Style in the Workplace p. 61
'OK one last thing for today': Constucting Identitiesin Corporate Meeting Talk p. 85
Hard working, team-oriented individuals': Constructing Professional Identities in Corporate Mission Statements p. 103
"Yes then I will tell you maybe a little about the procedure" - Constructing Professional identity where there is not yet a Profession: The Case of Executive Cpaching p. 127
Teachers, Students and Ways of Telling in Calssroom Sites: A Case of Out-of-(Work) Place Identities p. 151
Identity-Work in Appwllate Oral Argument: Ideological Identites within a Professional One p. 175
Engaging Identities: Personal Disclosure and Professional Responsibility p. 200
"We are not there. In fact now we will go to the garden to take the rain": Researcher Identity and the Observer's Paradox p. 223
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Leadership, Discourse and Ethnicity
Janet Holmes, Meredith Marra andBernadette Vine
Contents
Approaching the Analysis of Leadership and Ethnicity p. 3
Collecting the Data p. 26
Constructing Leadership through Language p. 42
Business Meetings p. 60
Relational Talk at Work p. 83
Co-Leadership p. 107
Māori Leadership at Work p. 128
Learning from Intercultural Research p.147
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Workplace Talk in Action - An ESOL Resource
Nicky Riddiford and Jonathan Newton
This unique textbook is designed for business/workplace ESOL classes or communication training courses. Each unit in the book is based around recordings of workplace interactions (including e-mails) in English as they naturally occurred in a range of professional workplaces. The units each contain a range of activities to encourage reflection, discussion, analysis and communication practice focused on particular kinds of interaction and speech functions that are difficult to manage interculturally such as requesting, refusing, disagreeing, complaining, and apologising. The emphasis on how people really interact at work in English highlights the many subtle features of communication which can be unwittingly left out of artificially constructed conversations.
Through this book we aim to provide learners with critical, analytic tools for interpreting workplace conversations in English in relation to contextual features (e.g. participants, setting, nature of the interaction). This approach aims to empower learners of English for business or professional purposes to more effectively undertake their own analyses of what is going on in workplace interactions and to develop awareness of the communicative choices available to them and the consequences of choices on the effectiveness of their workplace communication.
Recordings of the leading dialogue in each unit are available as downloadable mp3 files on purchase of the book. Access to these recordings is via a URL link provided in the book.
Click here to view a Sample Unit
Contents
Introduction p.1
Unit 1 Small talk p. 9
Unit 2 Requesting p.19
Unit 3 Refusing p.35
Unit 4 Making suggestions p.53
Unit 5 Disagreeing p.67
Unit 6 Making complaints p.81
Unit 7 Making apologies p.99
Tips for effective communication p.113
Role-plays p.115
You can buy or order a copy for delivery from Vic Books (
telephone: +64-4-463 5515)
Price: $35 |
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Gendered Talk at Work
Janet Holmes
This book explores the ways in which gender contributes to the interpretation of meaning in workplace interaction, and examines how women and men negotiate their gender identities as well as their professional roles in everyday workplace communication. Using original and insightfully analysed data, Janet Holmes focuses not on how women and men differ in the ways they communicate power and authority, but rather on the ways in which both draw on gendered discourse resources to enact a range of workplace roles. How do we talk at work? Are there distinctively 'feminine' or particularly 'masculine' ways of interacting in the workplace? If so, who uses them, and in what contexts? This book explores the ways in which gender contributes to the interpretation of meaning in workplace interaction, and examines how women and men negotiate their gender identities, as well as their professional roles in everyday workplace communication. Using original and insightfully analysed data, Janet Holmes focuses not on how women and men differ in the ways they communicate power and authority, but rather on the ways in which both draw on gendered discourse resources to enact a range of workplace roles.
Table of Contents:
1 The role of gender in workplace talk - pg 1
2 Gender and leadership talk at work - pg 32
3 Relational practice - not just women's work - pg 74
4 Humour in the workplace - not just men's play - pg 108
5 Contest, challenge and complaint - gendered discourse? - pg 140
6 Women and men telling stories at work - pg 174
7 Giving women the last word - pg 208
Available from Blackwell Publishing |
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