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People
Project Team
Professor Janet Holmes, Project Director
Dr. Bernadette Vine, Corpus Manager
Dr. Meredith Marra, Research Officer
Sharon Marsden, Research Assistant
Arihia McClutchie, Ngāti Porou/ Rongowhakaata/ Rongomaiwahine, Research Assistant
Summer Research Assistants
Jerome Chandrahasan, Summer Research Assistant
Brie Jessen, Summer Research Assistant
Mariana Lazzaro Salazar, Summer Research Assistant
Arihia McClutchie, Ngāti Porou/ Rongowhakaata/ Rongomaiwahine, Summer Research Assistant
Vincent Olsen-Reeder, Ngāi-Te-Rangi/ Te Arawa, Summer Research Assistant
Collaborators
Leadership Research
Dr. Brad Jackson, Professor of Leadership, Fletcher Building Education Trust
(University of Auckland, Business School)
Skilled Migrants
Dr Angela Joe, Director, English Language Institute, School of Linguistics, Victoria University
Judi McCallum, ESOL Assessment and Access Specialist Service
Dr. Jonathan Newton, Senior Lecturer, Victoria University
Ms Nicky Riddiford, Senior Teacher, English Language Institute, School of Linguistics, Victoria University
Other Team Members
Mr. Pascal Brown, Senior Lecturer, UNITEC Institute of Technology, Auckland
Dr. Nicola Daly, Lecturer, Waikato University, Hamilton
Dr. Deborah Jones, Senior Lecturer, School of Business & Public Management, Victoria University
Ms. Caroline Malthus, Senior Lecturer, UNITEC Institute of Technology, Auckland
Ms. George Major, PhD student, Macquarie University
Ms. Maria Stubbe, Senior Research Fellow, Wellington School of Medicine and Health Science, Otago University
Dr. Derek Wallace, Senior Lecturer, Writing Programme, Victoria University
Research Associates
Mr Mike Hollings, CEO, The Correspondence School
Ms. Harima Fraser, Kaituruki, Senior Policy Analyst, Te Puni Kōkiri
Professor Jenny Thomas, Professor of Linguistics, University of Wales, Bangor
Former PhD Students/Research Associates
Dr Angela Chan, PhD graduate, Victoria University
Dr Tina Chiles, PhD graduate, Victoria University
Dr Julia deBres, PhD graduate, Victoria University
Dr Jeannie Fletcher, PhD graduate, Victoria University
Dr Leilarna Kingsley, PhD graduate, Victoria University
Dr Agnes Terraschke, PhD graduate, Victoria University
Dr Stephanie Schnurr, PhD graduate, Victoria University
Dr Joan Waldvogel, PhD graduate, Victoria University
Current Postgraduate Students
Susan Barone, PhD student, Victoria University
Sai Hui, PhD student, Victoria University
Kazuyo Murata, PhD student, Victoria University
Nick Wilson, PhD student, Victoria University
Ewa Kusmierczyk, PhD student, Victoria University
Mariana Lazzaro Salazar, PhD student, Victoria University
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Project Team
Janet Holmes
Janet is the Director of the Project. As such, she has been involved in all aspects of the Project's work, including research design and supervisor of data collection, as well as data analysis and writing. Janet's own particular areas of interest include the use of humour and small talk in workplace communication, the construction of professional identity, the language of managers, leadership and communication, and the role of gender in workplace relationships and interaction. 
More about Janet 
Email Janet
Bernadette Vine
Bernadette is Corpus Manager of the Archive of New Zealand English, which includes management of the processing, transcription, archiving and databases for the Language in the Workplace Project. She has also completed her PhD entitled Workplace Language and Power: Directives, Requests and Advice and a book based on this title. More about Bernadette Email Bernadette
Meredith Marra
As Research Officer, Meredith's research interests include a range of aspects of the discourse of meetings as well as the uses and functions of humour in workplace interactions. Meredith has also completed her PhD thesis entitled Decisions in New Zealand Business Meetings: A Sociolinguistic Analysis of Power at Work. More about Meredith Email Meredith
Maria Stubbe
Maria has been involved with the project from its initial stages. As Research Fellow, she had a major role in developing and implementing our data collection methodology and adapting it for a range of professional and factory settings. Her analyses of the project data have focussed on professional identity, gender, meeting and problem-solving talk, humour, miscommunication, and communication in ethnically and linguistically diverse workplaces. Maria is currently Senior Research Fellow at the Department of General Practice, Wellington School of Medicine and Health Sciences, Otago University. More about Maria Email Maria
Other Team Members
Pascal Brown
Pascal is a Senior Lecturer teaching English as a Second Language at Unitec. His MA study 'Might be worth getting it done then: Realisations of Directives in a New Zealand factory' explores the characteristics of directives in a tanning factory in South Auckland. It focuses on the language of the manager, the pay clerk and the accountant as they interact with supervisors, administration staff and shop-floor employees. He is the author of the CD ROM 'English for Employment' and has developed the site www.yourenglishmentor.com that teaches everyday English, English for finding work and workplace communication. Email Pascal
Nicola Daly
Nicola is based at Waikato University where she teaches academic writing. She is currently collaborating in the LWP pilot study of Cross-Cultural Pragmatics. Email Nicola
Angela Joe
Angela Joe is Director of the English Language Institute, Victoria University of Wellington. Her association with the Language in the Workplace Project began in 2004 when Judi McCallum first proposed that the LWP research form the basis of a new workplace communication course for skilled migrants at Victoria University. She is currently developing a programme model to assist recent graduates into employment drawing on aspects of the workplace communication course and the LWP research.
More about Angela Email Angela
Deborah Jones
Deborah is a Senior Lecturer in the Victoria School of Management at Victoria University, currently teaching organisational communication and research methods. She has a background in sociolinguistics and literature as well as organisational studies. She has worked for several years to find ways to connect the LWP research with organisational theory and practice, collaborating with other team members on creating a Communication Evaluation and Development process that can be used to work with workplace communication. She is also a member of the CANZ team, with which the LWP is developing a closer research relationship through a combined pilot project. Email Deborah
Caroline Malthus
Caroline is a Senior Lecturer and NESB co-ordinator at Unitec Institute of Technology in Auckland. Email Caroline
Jonathan Newton
Jonathan is a Senior Lecturer at Victoria University and specialises in the area of English as a Second Language. He is presently involved in a collaborative research project on cross-cultural pragmatics with members of the LWP team. The first stage of this study focuses on the language of complaints in the workplace with particular reference to the implications for workers from non-English-speaking backgrounds. More about Jonathan Email Jonathan
Nicky Riddiford
Nicky is a senior teacher at the English Language Institute, School of Linguistics and Applied Language Studies, Victoria University. Nicky's association with the LWP project began in 2005 when she started designing and teaching the workplace communication programme for skilled migrants at Victoria University. The programme draws heavily on the research and recorded data of the LWP for activities designed to develop pragmatic awareness and pragmatic competence in a New Zealand workplace setting. Topics covered are small talk, requesting, refusing, disagreeing, making complaints and making suggestions. Nicky is currently involved in a collaborative project with Jonathan Newton developing a resource for teachers of pragmatics to L2 learners.
Email Nicky
Derek Wallace
Derek undertook a pilot study on email use in local (Wellington) organisations, using a mixture of survey and focus group research. His focus was on the place given to email by individuals and organisations compared to other forms of communication, and on how email is used to manage differences of power relations in workplaces (and in other communities such as on-line discussion groups). However, his main research interest in terms of language in the workplace is in the role of writing in producing the work of organisations, particularly government policy bodies. More about Derek Email Derek
Research Associates
Mike HollingsMike has been an advisor to the Language in the Workplace Project since it began in 1996. At that time he was working for Te Puni Kōkiri but he has worked at several different workplaces since then and as a result his accumulated experience and wisdom has been of great value to the project. He has been generous in providing advice and support, as well as acting as a guarantor of our reliability, an invaluable contribution in making new contacts. He is currently CEO of the Correspondence School.
Harima Fraser
Harima's role with the Language in the Workplace programme began in 1996 as the liaison person between the team members and participants from Te Puni Kōkiri. She is currently an advisor on cross-cultural issues for the LWP team. Her current position at Te Puni Kōkiri (Ministry of Māori Development) is Kaituruki, Senior Policy Analyst for the Māori Cultural Perspective Unit, in the Office of the Chief Executive. Email Harima
Jenny Thomas
Jenny is a specialist in pragmatics and she has written a widely used textbook in this area, Meaning in Interaction. She is Professor of Linguistics at the University of Wales, Bangor where she is developing a parallel Language in the Workplace Project which will first focus on the language of community nurses and carers, including bilingual carers who use both Welsh and English in the course of their work. Email Jenny
Former PhD Students
Angela Chan
Angela's research titled 'Openings and Closings in Business Meetings in Different Cultures' involved a comparative analysis of small talk in meetings in Hong Kong and New Zealand. Email Angela
Tina Chiles
Tina's research examined 'Mentoring in the Workplace'. She analysed mentoring by focusing on the discursive and linguistic strategies that are used by leaders when 'doing mentoring' in white collar workplaces. Email Tina
Jeannie Fletcher
Jeannie's research investigates the role of conversational interaction in organizational knowledge creation. She analysed interactions by the same people using a variety of mediums, and the relationship between these interactions and the context in which they take place. Email Jeannie
Leilarna Kingsley
Leilarna's research explored language policy, language use and the role of English in multilingual corporate workplaces. She compares policy and practice and examins the features of corporate workplaces that influence language policy formation. Email Leilarna
Stephanie Schnurr
Stephanie investigated gender differences and humour in the linguistic performance of leadership.Email Stephanie
Joan Waldvogel
Joan's PhD research examined 'The Role, Status and Style of Workplace Email: A Study of Two New Zealand Workplaces'. Her thesis provides insights into the distinctive stylistic features of workplace email and relates these to organisational culture. Email Joan
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Current Postgraduate Students
Kazuyo Murata
Kazu's research is comparing the discourse of business meetings in New Zealand and in Japan. She is analysing business meetings by focusing particularly on the features and functions of talk at the boundaries of meetings using the framework of politeness theory, and on participant perceptions of this talk. Email Kazu
Ewa Kusmierczyk
Ewa's project stems from the belief that in order to truly understand human interaction, one needs to examine it by looking at the verbal phenomena in conjunction with the nonverbal phenomena. Ewa is examining how verbal actions (spoken language) and nonverbal actions (e.g., postures, gaze and gestures) are mediated in an employment interview and how the contributions of both the candidate and the interviewer determine its outcomes. She is also investigating how migrant candidates fare against NZ candidates in the process of recruitment (from a sociolinguistic perspective), and determining possible culturally-driven presuppositions that create barriers for skilled migrants’ success in obtaining employment. Email Ewa
Mariana Lazzaro Salazar
Mariana is comparing turn-taking strategies between teacher-fronted classroom activities and formal business meetings. This includes transcribing and assisting in the analysis of approximately 30 hours of English language classroom and meeting data, focussing on attempts to gain, give and hold the floor. Email Mariana
Website Design
This site was developed by Maria Stubbe and Sasha Calhoun
Content Manager - Meredith Marra
Site Maintenance - Sarah Dunstan
11 July, 2011
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