About the Student Services Levy
How much is the new levy?
$510, including GST for full-time and part-time students.
Can I borrow the levy on the Student Loan?
Yes, because it is a compulsory levy.
Do all students (full-time and part-time) pay the levy?
Yes.
Do distance students pay the levy?
Distance learners pay a discounted rate of $326, including GST.
What about students who are only enrolled in the third trimester?
Students enrolled in the third trimester only will be able to claim a two-thirds refund.
What about students who are only enrolled in the first or second trimester?
Students enrolled in the first and/or second trimester are eligible to access the services listed below for the year (i.e. February to February).
Why do part-time students have to pay the same rate as full-time students?
Evidence shows that some part-time students use student support services as much or more than their full-time counterparts. As all students have the same access to services and amenities, the University requires them to pay the same rate.
Will I receive a refund for the levy if I withdraw from study?
If you withdraw from University within the first two weeks of the first term you will get a fees refund and a refund on the Student Services Levy.
What does the levy cover?
The levy partially covers the costs of delivering the services listed below. Except in a few cases, such as Early Childhood Education Services and the Recreation Centre, students will generally not have to pay any additional charges when accessing the services.
- Accommodation Service
- Career Development and Employment including Victoria Plus Award and Victoria CareerHub
- Counselling Service
- Disability Services
- Financial Support and Advice
- Student Health Service (no charge for standard consultations if enrolled in Capital PHO)
- Student Learning Support
- Te Putahi Atawhai (Manaaki Pihipihinga mentoring programme, Kaiwawao Maori, Maori & Pacific Support Coordinators)
- New Student Orientation and transition programmes
- Recreation Centre
- Student crèches (student parents pay discounted fees and are able to have more flexible booking arrangements)
- Amenities provided by the Student Union
- ITS services to students including high speed internet for students on campus and IT support staff.
Note students who choose not to register with Student Health as their primary health carer will incur fees for consultations - read more on the student health website.
Why is the University increasing the levy?
The University provides high quality student services and wants to ensure that this continues and remains accessible to all students even in times of financial pressure. The levy will be used directly to fund student related services.
How do we know that the money will be spent on student services?
The University will ring fence the money collected through the levy so that it is only spent on the services specified above. The University will provide a report at the end of the year about how the money was spent in the previous year.
What if I don’t need all of the services funded through this levy?
The levy can be compared to an ‘insurance policy’, which means if students need vital services such as healthcare or counselling, they will receive them for free or at significantly reduced rates. Without the levy, the services would need to charge market rates which would be out of the reach of a large number of students. Counselling for example would need to charge around $120 per session, rather than offer the free service it currently provides.
