The Faculty Student and Academic Services Office aims to enhance the student experience at Victoria by providing support to students in an accessible and timely manner. The services provided to students relate to enrolment, degree planning, credit transfer, approval of exchange programmes, examinations (including aegrotat applications), graduation and general enquiries.

All Faculty of Humanities and Social Sciences students are encouraged to take advantage of our services in whatever area they may need assistance and or advice. The Student and Academic Services Office works closely with Student Support Services (such as Student Health, the Counselling Service and the Māori and Pacific Support Coordinators) and Victoria International to ensure that our students have access to and are encouraged to utilise the array of available support services at Victoria.

The team also provides Faculty staff with academic administration services, including advice on drafting proposals to change courses, qualifications and major requirements, etc., compilation and compliance checking of all Faculty publications and the Faculty's sections in centrally-produced publications, maintenance of the Faculty website, executive assistance to the Faculty Academic Committee and the Faculty Board, compliance checking of all course outlines and numerous other academic administration tasks.

For further information on the services we offer, please contact us or drop in to the office on Level 4 of the Murphy Building (MY 411).The Student and Academic Services team look forward to your call, your email and or your visit.

Dr Kristina McGuiness-King
Manager, Student and Academic Services

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Location and Office Hours

The Faculty Student and Academic Services Office (SASO) is located on Level 4 of the Murphy Building (MY 411) at the Kelburn Campus.

Opening hours are as follows:

Monday, Wednesday, Thursday, Friday: 10:30am - 4:00pm
Tuesday: 12 noon - 5:00pm.

During enrolment and examination periods, the SASO may have longer opening hours. These will be displayed on the SASO noticeboards and doors.

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Services Provided to Students

Our team can help you with the following processes at the Faculty Student and Academic Services Office:

• BA Changes from 2010
• General Enquiries
• Enrolling
• Adding/Withdrawing from Courses
• Degree Planning and Advice
• Examinations
• Graduation
• Academic Transcripts
• Support Services
• Other Questions

If you need a legal name change processed please contact the Enrolments Office.

Students are strongly encouraged to use the online student services portal myVictoria. Computer terminals for students to use to change their address, for example, are available on Murphy Level 4, outside the Student and Academic Services Office.

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Student Advisers

Student Advisers assist with admission requirements, degree planning, transfer of credit from other tertiary institutions, enrolment, enquiries, and other issues that may arise. The Student Advisers support students throughout their study.

To ensure continuity of personal service, Student Advisers manage a particular group of students (see table below). In addition, all Student Advisers have other responsibilities, such as the coordination of recruitment activities or enrolment administration.

Undergraduate Student Advisers	BA, BA/BT, BA/BT(ECE)	Other
Claire Pettigrew	A - I	GDArts and BA(Hons) students; Enrolment administration (in conjunction with Examinations & Enrolment Manager).
Lissa Jones	J - S	International student liaison; Processing of international student applications; assistance with academic administration; Audit and administration of Tohu Māoritanga.
Philippa Scott	T - Z	BMus, BMus(Hons), MMus students; NZSM liaison; MA in Musicology.
Postgraduate Student Advisers	MA/MA (Applied) / PhD	Other
Peggy Mulligan		GSNMH students.
Naomi West	A - Z	LALS MA, PhD; GradDipTESOL; GradCertTESOL; CDEAFS; BEdTESOL; GradDipArts (TESOL); MNZS & MMHS, MIR, MTA and MA in Creative Writing students; Te Atarangi group: BA(Hons)/MA/PhD (Te Kawa a Māui); Student Support liaison, and Māori and Pacific liaison.
Other Student Groups	Cohort	Qualification
Chris Malcolm	All	CertCP students (VPEP)
Annemarie Thorby	All	PGCertHELT students

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Services Provided to Staff

The services provided to Faculty staff (and those in the wider University community) by the Faculty Student and Academic Services Office include:

• The provision of executive support to the Faculty Academic Committee and Faculty Board

• The provision of assistance to academic staff preparing academic programme proposals (e.g. statute amendments, new course proposals)

• The coordination of all academic change proposals to ensure these are prepared in accordance with the University's and CUAP's approval processes

• The coordination of other academic administration processes, such as policy development and implementation

• The coordination of the monitoring and review of Faculty courses and programmes

• The coordination of course administration processes in the Faculty, such as compliance checking course outlines, timetabling and managed enrolment

• The coordination of the preparation and editing of the Faculty's sections of centrally-produced publications, such as the University Calendar, the Guide to Enrolment and the Online Course Catalogue

• The coordination of the preparation and editing of the Faculty's publications, such as the Faculty Handbook and the Faculty Master's Guidelines

• The maintenance of the Faculty website (in conjunction with the EA to the PVC/Dean).

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