General Information

Terms and Conditions

Course Cancellation:

  • A course may be cancelled or postponed by Victoria University either due to exceptional circumstances beyond our control (e.g. presenter illness) or should the minimum number of participants not be reached.
  • It is recommended that if you are travelling from outside Wellington that refundable travel tickets and accommodation are booked. We cannot accept liability for non-refundable travel and accommodation in the case of cancellation or postponement.
  • If a course is cancelled or postponed you will be advised and, on your instruction, the fee either refunded or transferred to an alternative course.

Participant Withdrawals or Transfers:

For Executive and Professional Development courses:

  • An acceptable substitution may be sent at no additional cost
  • A 20% withdrawal fee is charged if you withdraw between 15 and 5 working days before the start of the course
  • A 50% withdrawal fee is charged if you withdraw between 5 working days and 48 hours before the start of the course
  • A 100% withdrawal fee is charged if you withdraw less than 48 hours before the start of the course
  • You may choose to transfer to the next available identical course, in which case 50% of the above stated withdrawal fee will apply.

For Personal Interest courses:

  • The above policy may be applied at the discretion of Victoria University.
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