General Information

General Information

Terms and Conditions

Course Cancellation:

• A course may be cancelled or postponed by Victoria University either due to exceptional circumstances beyond our control (e.g. presenter illness) or should the minimum number of participants not be reached.
• It is recommended that if you are travelling from outside Wellington that refundable travel tickets and accommodation are booked. We cannot accept liability for non-refundable travel and accommodation in the case of cancellation or postponement.
• If a course is cancelled or postponed you will be advised and, on your instruction, the fee either refunded or transferred to an alternative course.

Participant Withdrawals or Transfers:

For Executive and Professional Development courses:

• An acceptable substitution may be sent at no additional cost
• A 20% withdrawal fee is charged if you withdraw between 15 and 5 working days before the start of the course
• A 50% withdrawal fee is charged if you withdraw between 5 working days and 48 hours before the start of the course
• A 100% withdrawal fee is charged if you withdraw less than 48 hours before the start of the course
• You may choose to transfer to the next available identical course, in which case 50% of the above stated withdrawal fee will apply.

For Personal Interest courses:

• The above policy may be applied at the discretion of Victoria University.